Charles Sutton Email & Phone Number

San Diego, CA, US

San Diego, California, US

• Role: Hired as the lead BI Developer for the data and analytics department. Responsible for creating analytical solutions for key stakeholders across multiple departments. Established standardized process for.
• Increased Power BI utilization by partnering with departments and eliminating user frustrations
• Developed and maintained data models that support self-service analytics
• Established a Power BI community responsible for BI collaboration, training, and support
• Reduced manual report management by several hours with Power Automate and Power BI

• Role: Freelance consultant supporting Intuit, Business Online, Riviera Partners and CV Sciences with developing business dashboards for their clients. Took on the project management role to understand client needs and.
• Responsible for creating sales TAM, SOM, and SAM reporting for executives and management team
• Multi-touch attribution reporting helped marketing understand engagement of marketing activities
• Validated data outputs with domain experts and engineering to ensure accurate campaign measures
• Developed automated Excel reports reducing turnaround time from days to hours
• Built a customer lifetime value model increasing sales and operations visibility to key customers

Atlanta, GA, US

• Role: Hired as the lead business analyst for the data and analytics department. Held the lead project manager responsibilities for the team. Met with key stakeholders to gather project requirements. Delivered BI and.
• Created an operational reporting hub that helped stakeholders view and hit their department goals
• Developed a sales forecasting tool that supported sales leaders annual goal setting activities
• Heavy use of SQL to understand table structures, explain metric definitions, and identify data discrepancies
• Built a customer churn model identifying lost customers and potential churn indicators

San Diego, CA, US

• Role: Hired, managed, and developed a team of 5 business analysts. Oversaw reporting environment for group of 14 executives. Implemented an Agile approach to analytics projects including daily scrums and JIRA project.
• Increased executives understanding of key performance indicators with dashboard reporting
• Converted manual Excel based reporting environment into an automated Tableau environment
• Introduced process control charting that alerted leadership to abnormal performance trends

Canton, Massachusetts, US

• Role: Primary duty was creating executive reporting for the C-Suite. Captured reporting requirements by meeting with sales directors and managers. Conducted reporting workshops with key stakeholders to develop.
• Overhauled performance reporting by deploying a new business intelligence environment
• Enhanced customer intelligence by augmenting operational data with Definitive Healthcare data
• Led BI platform evaluation to identify best tool to support information needs of sales team

San Diego, CA, US

• Role: Fielded report requests by capturing business requirements, building reports, and following up on product delivery. Captured reporting requirements through user stories methodology because it clarified user.
• Created customer segmentation models using LTV, RFM, and clustering methodologies
• Provided additional value to clients by mining clickstream data for cross sales opportunities
• Increased accuracy of business intelligence tools by identifying pipeline errors and reducing them

Master Of Business Administration (Mba), Analysis And Functional Analysis

Ba, Environmental Studies

Education record

Associates Of Arts