Suzanne Tucker Email and Phone Number
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Experienced Enterprise AI Director with a demonstrated history of success focused on the AI, ML, information technology and services industry. Skilled in Sales, Professional Services, Account Management, Customer Success, AI/ML and Software as a Service (SaaS).
Lionbridge
View- Website:
- lionbridge.com
- Employees:
- 5
- Company phone:
- 781-434-6000
-
Ai DirectorLionbridge Oct 2024 - PresentWaltham, Massachusetts, UsServices powered by a diverse, global community and proven technology. We support all your content training with Lionbridge’s cutting-edge technology and community of more than half a million diverse, global experts with operational excellence, including:LinguistsTechnologistsTestersInterpretersAdvocatesCultural liaisons -
Sr Global Ai DirectorCentific Apr 2024 - Oct 2024Redmond, Washington, UsEnabling Human-Centric Digital Transformation -
Sr. Account ExecutiveMicrosoft Oct 2022 - May 2024Redmond, Washington, UsOwner of the end to end Services account relationship for a number of key Microsoft customers and primarily accountable for positioning, crafting and selling our services offerings and solutions deep into few or across a territory of accounts. -
Global Ai Director, Special ProjectsTelus International Sep 2019 - Sep 2022Vancouver, British Columbia, CaTELUS International AI is dedicated to helping clients design, develop, implement, test, and improve language technology. No matter what the device, interface, or language, the goal is the same: natural human-machine interaction that speaks to everyone.We do this via our massive global network of over 1 million workers and experts who execute tasks in over 280 languages, 450 regional accents and 450 locales.Our customers include global technology companies with programs in automotive, banking and finance, customer care, government, manufacturing, legal, life sciences, retail, travel and hospitality.Our solutions include:- Linguistics: Consulting, linguistic & semantic annotation, dictionaries, rules, grammars- Data: Creation, collection, transcription, annotation, validation, judgments- Linguistic Staffing: Linguists, phoneticians, language engineers, specialized profiles; 280+ languages, 450+ locales- User Experience Testing: Crowd-sourced, in-lab, in-field, in-vehicle- Project & Program Management: Design, scope & delivery; client workflow integration- Text: Social sentiment analysis, language understanding/generation, data analytics, entity detection, proofing tools- Speech: Transcription, phonetic dictionaries, voice recording across languages & locales- Image: Data collection, numbers and text, gestures, object identification, & tagging- Geo: Maps, locale-specific compliance, demographics- Ads/Search: Search relevance, semantic search, search engine optimization, ads quality -
Sr. Account ManagerAppen Apr 2017 - Sep 2019Kirkland, Washington, Us• Develop deep understanding of company’s services and providing knowledge of operational and technical abilities to develop high quality solution proposals.• Develop and implement strategic business development plans.• Monitor and report on emergent industry trends and competitive landscape.• Liaise with other members of the global business development team. -
Enterprise Account ManagerRimini Street Aug 2014 - Apr 2017Las Vegas, Nv, UsSingle point of contact for strategic, and business related matters. Responsible for continued growth, and retention of current book of business. Providing expert guidance to help navigate complex system strategies and extend the life of software solutions. Focuses on client satisfaction with a direct connection to Rimini Street executive team to ensure customer's needs are considered at the highest levels. Assist customers in road mapping high level technical strategies. I ensure Rimini Street is well positioned to meet my Oracle, Peoplesoft, JD Edwards, and Hyperion customer's IT goals and objectives. -
Senior Customer Account Manager-SaasHewlett-Packard May 2013 - Aug 2014Houston, Texas, UsDriving Successful adoption of the HP SaaS solution by assisting the customer to achieve their business goals and drive greater business value with the objective to increase customer satisfaction, retention, and expansion of the HP SaaS footprint. -
Software Service Account ManagerHewlett-Packard Mar 2010 - May 2013Houston, Texas, UsManage Strategic accounts selling education for HP software, support uplifts, and consulting services.Develop and deliver presentation to Executive team for Account's HP footprints, and software deployment roadmapWork with vertical team to provide complete software service solution to be included in larger software dealsWork remotely managing self to maximum performance National travel to present solution and represent HP -
Education Account ManagerOracle Oct 2007 - Mar 2010Austin, Texas, UsManage and sold Education for Oracle Application Software at C level. Worked with global vertical team to organize, overcome obstacles, and deliver training to customer. Quota obtained, with most amount of Product sold on team.Recognized for largest Oracle University financed dealProven success to increase territory from three states to six in two years time. -
Senior Sales ConsultantEntellium Jan 2007 - Oct 2007UsManaged and sold to Major Accounts with a 14 step solution sales process.Helped potential customers design and tweak their current sales processes to move into a CRM solution. Customized CRM system to reflect potential customer's current sales processes for demonstration.Consistently exceeded quota above 120%. -
Senior Sales Account ManagerHousevalues.Com Jan 2004 - Jan 2007Performing outbound calls to grow and maintain existing businessExceeding goals for activity of 100 dials, and 180 minutes of talk time.Exceeding monthly revenue at 110% average to goal.Representing Company by presenting marketing solution to customer at national seminars.Working with potential clients to create urgency, competing to meet goals.Recognized with most leads sold in a month, and Award for $10k club.
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Account ExecutiveZones Inc Nov 2002 - Jan 2004Focused on business development with the solutions team in conjunction with staff augmentation for IT projects. Established strategic relationships within the industry for future partnerships. Trained on selling complete software solution packages and upgrades as well as cross-selling managed solutions with existing partners. Managed and serviced 72+ accounts, providing High Tech Consultants on project and permanent basis.
Suzanne Tucker Skills
Suzanne Tucker Education Details
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Colorado State University GlobalCyber/Computer Forensics And Counterterrorism -
Bellevue CollegeGeneral
Frequently Asked Questions about Suzanne Tucker
What company does Suzanne Tucker work for?
Suzanne Tucker works for Lionbridge
What is Suzanne Tucker's role at the current company?
Suzanne Tucker's current role is Build, Train, and Test Data Sets That Work.
What is Suzanne Tucker's email address?
Suzanne Tucker's email address is su****@****dge.com
What schools did Suzanne Tucker attend?
Suzanne Tucker attended Colorado State University Global, Bellevue College.
What are some of Suzanne Tucker's interests?
Suzanne Tucker has interest in Children, Which Includes Both Boy Scouts, Gymnastics, Baseball, Girl Scouts, Busy Being A Mom To My Two Children, 4 H, Choir, Health.
What skills is Suzanne Tucker known for?
Suzanne Tucker has skills like Sales Operations, Enterprise Software, Solution Selling, Saas, Sales, Salesforce.com, Selling, Management, Sales Process, Strategy, Software As A Service, Crm.
Who are Suzanne Tucker's colleagues?
Suzanne Tucker's colleagues are Shyamala Bala, Amruta Mohapatra, Darshan Chaudhari, James Layhey, Beatriz Mantovan, Candace Dcosta, Firlyy Firmansyah.
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