Suvankar Das Gupta Email & Phone Number

Experienced digital transformation leader specializing in product management, both hardware and software supply chain, service, and installed base within the tech industry. Deeply knowledgeable about the subscription business model and its application in driving revenue growth and customer loyalty. Recognized for developing and executing strategic initiatives to optimize processes, enhance operational efficiency, and drive business growth. Proficient in leveraging data analytics to identify trends and customer behavior, and implementing innovative solutions to maximize customer lifetime value. Adept at leading cross-functional teams and navigating complex business landscapes to drive positive change in dynamic environments. Passionate about leveraging emerging technologies - AI, RPA, Blockchain, IoT to transform organizations, drive digital innovation, and capitalize on subscription-based opportunities to achieve sustainable business growth.Anything as-as-Service Transformation:Led the successful digital transformation initiative, transitioning a traditional perpetual software and hardware business model to a subscription-based "as-a-service" model. Developed and implemented a comprehensive strategy to align the organization's product offerings with market demands and customer preferences.Telemetry and Customer Lifecycle Management:Led the implementation of a robust customer lifecycle management and adoption framework as part of a digital transformation initiative, leveraging telemetry and transactional data to optimize customer experiences and drive business growth.Order Promising and Supply Planning:Led a successful digital transformation initiative to implement an omni-channel order promising, supply allocation, and scheduling tool, as well as supply planning solutions to optimize outsource manufacturing scenarios for a consumer hardware business. Transformed supply chain operations, increasing efficiency and customer satisfaction while reducing costs.

Listed skills include Consulting, Business Analysis, Oracle E Business Suite, Requirements Analysis, and 23 others.