- Act as the first point of contact for the Student Affairs office, fostering an inclusive and welcoming environment for UFV students, staff, and the public- Efficiently organize and manage appointment scheduling across multiple calendars for Counselling, Centre for Accessibility Services (CAS), Academic Advising, and Financial Aid and Awards- Provide support to students experiencing stress, conflict, or crisis by assessing the severity of the situation, maintaining confidentiality, and connecting them to the appropriate support services

- Provide technical support to students resolving issues related to hardware, software, and network connectivity - Offer comprehensive support on UFV, IT Services, and technology inquiries, answering an average of 10 questions per day

- Assist the instructor with class management, technical troubleshooting, and facilitating quizzes and exams- Ensure smooth operation of lab sessions by proactively addressing technical issues and supporting student learning

- Issue official UFV ID cards to students, staff, and alumni, activate card services, and ensure confidentiality of records- Serve as the primary point of contact, delivering exceptional customer service and handling inquiries effectively - Efficiently resolve issues and manage tasks in a fast-paced environment, ensuring accuracy, attention to detail, and smooth operation of office functions

- Researching on identifying security vulnerabilities in machine learning models for Professor Amir Shabani's Social Companion Robot project, proposing effective countermeasures to enhance AI system integrity

- Collaborating with a dynamic team to deploy and troubleshoot UFV's standard computer hardware and software, enhancing customer service and technical support- Assisting in various operational tasks, including software deployment and physical setup of IT equipment- Managing incident response for IT-related issues, providing timely and effective solutions and contributing to classroom technology support- Maintaining and updating technical documentation and asset management, ensuring accuracy and efficiency in IT service delivery

- Aiding students, clarifying concepts, and improving learning outcomes while creating aninclusive and supportive environment- Tailoring tutoring strategies to individual needs to enhance learning and study skills

- Collaborating with Prof. Albert Wong, Ph.D., an expert in Data Analytics, to develop and apply advanced predictive models to accurately forecast soccer match outcomes, and calculate the expected value of bets for profitable betting- Leveraging Python and diverse datasets to create algorithms that accurately predict win, loss, and draw probabilities

- Partnered with a team of highly experienced professors and researchers from UFV, Okanagan College, and Langara College ( Prof. Youry Khmelevsky, Albert Wong, Frank Zhang, etc) in developing sophisticated models for predicting stock prices, aimed at enabling profitable trading strategies- Utilizing Python and APIs to implement forecasting models using Deep Learning, XGBoost, Random Forest, SVR, MLP- Visualizing forecasts vs actual using graphical representation to effectively communicate model performance

- Assisting 125+ customers daily in selecting products and simplifying technical concepts for clear understanding- Ranked 1st in achieving most protection attach sales in the district and maximum gross margin at my store

- Managed the store single-handedly and provided excellent customer service to over 100 customers daily

- Hosted interactive weekly meetings where all the members played a videogame together online- Handled memberships, bringing in new members and maintaining the attendance of the meetings

- Hosted bi-weekly meetings with members and taught them new coding languages from scratch- Handled memberships, bringing in new members and maintaining the attendance of the meetings

- Organizing Halloween event on campus- Organizing fun events and collaborations with other clubs on campus and online- Coordinating with other members to schedule club meetings and assisting the student life manager at University of Fraser Valley, Chandigarh

- Created financial Reports- Handled Club Finances- Provided support to the members in regard to financial policies, procedures, and controls- Collected and paid dues to Toastmasters International and maintained records- Reached out to people to get new memberships

- Established and maintained the lines of communication between the club and its members.- Kept the members informed about the club or district activities through effective communication channels and media relations- Worked to increase awareness of Toastmasters through publicity in the local media and promoting the club on social media

• Conceptualized and recorded videos to showcase products on the website• Photographed products and designed social media posts using Photoshop and Canva• Edited pictures for website use• Reviewed, tested, and troubleshot the website in its developing stage

- Collaborated with a team of mentors and coders to develop a customizable events application for Whole Human Foundation - Utilized varieties of tools like Smartsheet, Slack, Miro and Github- Reviewed, tested, diagnosed, and troubleshot the app in its developing stage- Communicated effectively and efficiently with mentors and team members