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Suveeshan Shanmuganathan Email & Phone Number
Service Delivery Associate and IT Manager
at
D-ploy GmbH
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Delivery Associate and IT Manager
Location
Lausanne, Vaud, Switzerland
Company size
Who is Suveeshan Shanmuganathan? Overview
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Quick answer
Suveeshan Shanmuganathan is listed as Service Delivery Associate and IT Manager at D-ploy GmbH, a with 378 employees, based in Lausanne, Vaud, Switzerland. AeroLeads shows a matched LinkedIn profile for Suveeshan Shanmuganathan.
Suveeshan Shanmuganathan previously worked as Service Delivery Associate / IT Manager at D-Ploy Gmbh and (SDA) Service Delivery Associate at Unisys (Schweiz) Gmbh. Suveeshan Shanmuganathan holds Computer/Information Technology Administration And Management from Centre Professionnel Du Nord Vaudois.
Company email context
Email format at D-ploy GmbH
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D-ploy GmbH
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Profile bio
About Suveeshan Shanmuganathan
Suveeshan Shanmuganathan is a Service Delivery Associate and IT Manager at D-ploy GmbH. They is proficient in Anglais.
Current workplace
Suveeshan Shanmuganathan's current company
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D-Ploy Gmbh
7 roles
Suveeshan Shanmuganathan work experience
A career timeline built from the work history available for this profile.
Service Delivery Associate / It Manager
(Sda) Service Delivery Associate
- Service Partner Management Own and manage relationship with Partner providing the services in the countries of responsibility.- Periodic (daily/weekly/monthly) operational activities; both on-going and time-bounded- Billing / actual vs forecast review (monthly) and Bonus and Credit review - Supports the Client Account Executives and Service Delivery managers of individual clients services- Supervisor/Lead related to Field Support Engineers (country level)- Responsible for resource management; manage workload- Follows up directions from Global field Service Lead- Attends Operational meetings (Unisys internal and client facing)- Coaches/provide guidance to the field engineers (Team Lead)- Monitor all assigned groups for incoming tickets- Ensure engineer is trained and/or certified - Evaluate and update processes and procedures covering service delivery- Coordinate implementation of approved change orders- Main contact for Regional Field Engineers, especially for process
Feb 2020 - Dec 2020
(Sdc) Service Delivery Coordinator
- Supervisor/Lead related to Field Support Engineers (country level)- SDC functionally reports to Global Field Service Lead- Responsible for resource management; manage workload- Follows up directions from Global field Service Lead- Attends Operational meetings (Unisys internal and client facing)- Coaches/provide guidance to the field engineers (Team Lead)- Monitor all assigned groups for incoming tickets- Ensure engineer is trained and/or certified - Evaluate and update processes and procedures covering service delivery- Coordinate implementation of approved change orders- Main contact for Regional Field Engineers, especially for process
Dec 2016 - Feb 2020
It - Team Leader
Supervisor/lead - Support Engineers at Merck Group in Switzerland
Jul 2016 - Feb 2017
It Specialist Technician (On Site Merck Group )
Ondaco, Architecte De Votre Transformation Digitale
• Support in the laboratory pharmaceutical environments• Support to VIP & Executive Directors• Support 1st, 2nd & 3rd level• Active directory Account Management• Migration Project from Lotus Notes to Outlook 365• Migration Project from Lotus Sametime to Microsoft Lync 2013• Desktops + Laptops maintenance, Asset Management, Image build• Mobile Application, iPad/iPhone configuration• Polycom Telepresence Video conferencing
Aug 2014 - Jul 2016
It Support Technician (Merck Serono S.A)
• Support 1st, 2nd & 3rd level• Backup project on Acronis 11 in the laboratory pharmaceutical environments• Infrastructure and environment maintenance.• Support to Cisco IP Phones • Desktops + Laptops maintenance, Asset Management, Image build.• Migration Nortel to Cisco IP phones• IT infrastructure support team• Desktops + Laptops maintenance, Asset Management, Image build.• Bidding and negotiation• Polycom Telepresence Video conferencing• Mobile Application, Blackberry configuration
Feb 2013 - Feb 2014
Team & coworkers
Colleagues at D-ploy GmbH
Other employees you can reach at d-ploy.ch. View company contacts for 378 employees →
FF
Francesco Fantinati
Colleague at D-Ploy GmbhPrague, Czechia, Czech Republic
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ML
Maximilian Lichtenegger
Colleague at D-Ploy GmbhMunich, Bavaria, Germany
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MC
Mattia Crespan
Colleague at D-Ploy GmbhBarcelona, Catalonia, Spain
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KB
K. Brandl
Colleague at D-Ploy GmbhRosenheim, Bavaria, Germany
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ZP
Zuzana Polák
Colleague at D-Ploy GmbhMoravia-Silesia, Czechia, Czech Republic
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MV
Martí Vilaseca Barrufet
Colleague at D-Ploy GmbhBarcelona, Catalonia, Spain
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JB
Jan Borowski
Colleague at D-Ploy GmbhWarsaw, Mazowieckie, Poland
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TK
Tereza Kubíčková
Colleague at D-Ploy GmbhPrague, Czechia, Czech Republic
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AZ
Alex Zürcher
Colleague at D-Ploy GmbhBasel, Switzerland
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EK
Elena Karimova
Colleague at D-Ploy GmbhPrague, Czechia, Czech Republic
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Francesco Fantinati
Colleague at D-Ploy GmbhPrague, Czechia, Czech Republic
View →
ML
Maximilian Lichtenegger
Colleague at D-Ploy GmbhMunich, Bavaria, Germany
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MC
Mattia Crespan
Colleague at D-Ploy GmbhBarcelona, Catalonia, Spain
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KB
K. Brandl
Colleague at D-Ploy GmbhRosenheim, Bavaria, Germany
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ZP
Zuzana Polák
Colleague at D-Ploy GmbhMoravia-Silesia, Czechia, Czech Republic
View →
MV
Martí Vilaseca Barrufet
Colleague at D-Ploy GmbhBarcelona, Catalonia, Spain
View →
JB
Jan Borowski
Colleague at D-Ploy GmbhWarsaw, Mazowieckie, Poland
View →
TK
Tereza Kubíčková
Colleague at D-Ploy GmbhPrague, Czechia, Czech Republic
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AZ
Alex Zürcher
Colleague at D-Ploy GmbhBasel, Switzerland
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EK
Elena Karimova
Colleague at D-Ploy GmbhPrague, Czechia, Czech Republic
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1 education record
Suveeshan Shanmuganathan education
FAQ
Frequently asked questions about Suveeshan Shanmuganathan
Quick answers generated from the profile data available on this page.
What company does Suveeshan Shanmuganathan work for?
Suveeshan Shanmuganathan works for D-ploy GmbH.
What is Suveeshan Shanmuganathan's role at D-ploy GmbH?
Suveeshan Shanmuganathan is listed as Service Delivery Associate and IT Manager at D-ploy GmbH.
Where is Suveeshan Shanmuganathan based?
Suveeshan Shanmuganathan is based in Lausanne, Vaud, Switzerland while working with D-ploy GmbH.
What companies has Suveeshan Shanmuganathan worked for?
Suveeshan Shanmuganathan has worked for D-Ploy Gmbh, Unisys (Schweiz) Gmbh, Ondaco, Architecte De Votre Transformation Digitale, and Merck Group.
Who are Suveeshan Shanmuganathan's colleagues at D-ploy GmbH?
Suveeshan Shanmuganathan's colleagues at D-ploy GmbH include Francesco Fantinati, Maximilian Lichtenegger, Mattia Crespan, K. Brandl, and Zuzana Polák.
How can I contact Suveeshan Shanmuganathan?
You can use AeroLeads to view verified contact signals for Suveeshan Shanmuganathan at D-ploy GmbH, including work email, phone, and LinkedIn data when available.
What schools did Suveeshan Shanmuganathan attend?
Suveeshan Shanmuganathan holds Computer/Information Technology Administration And Management from Centre Professionnel Du Nord Vaudois.
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