Strong passion for customer centricity. I get inspired by customer insights and designing new customer experiences by delivering delightfull digital services for people - with people. Innovative marketing expert with holistic business perspective. Customer knowledge, collaboration and agile working methods - keys for the success in the future. Future business success requires broad business experience and deep consumer understanding supported by the personalized customer touchpoints. I’m a positive and innovative thinker aiming to systematically develop the way I work. I believe in target setting and love to create value to people with people.Service Design MindsetMy career is all about knowing the customers, creating valuable customer journey, designing services by using design process and delivering the lovable digital services to end users. Holistic Digital ViewDigitalization has transformed our lives. I have a holistic view from the customers’ purchase process and getting excited when developing new digital customer experiences based on data, analytical thinking and insights. Designing and developing digital services, aiming to build growth for the business, is vital.Client Service Experience and team leader & memberI have worked as Loyalty, eCom and Web CX project lead and Account Director in complex international companies during >15 years. Working daily together with internal business units and external partners, management board and key decision makers.
Listed skills include International Marketing, Marketing Strategy, Marketing, Media Strategy, and 12 others.