Suvi Id Email & Phone Number

Helsinki, Fi

Espoo, Uusimaa, Finland

Selected engagementsPublic sector:ServiceNow implementation project, that was about to design and implement a new service management and production control system to support customer workflows. Integrations into customers' own control systems and third party systems were also included. Work was done together with the client and the development provider according to the SAFe methodology.I worked as a test manager in this project and my tasks included e.g. test planning, helping the customer to create test cases, creating training material for customers' testers, monitoring the testing phase, coordinating the defects and reporting.Public sector:A large-scale multivendor & multicultural SAFe -program developing a new case management system for the client. In this project I worked as a test specialist and my tasks included test design & test execution (using HP ALM) and coordinating testing activities for one of the Scrum -teams including test management work. Insurance:Conversion project for pension insurance providers. My responsibilities in this project included system test planning & execution, compiling and maintaining test data (using IBM InfoSphere Optim) and test reporting after conversion runs.

Selected engagementsPublic sector:An agile implementation project of four related web applications to authorities & public online service to control animal conditions and veterinary information. My main tasks in this project were: test design and E2E test execution (Jira/Xray), taking part in system specification & acceptance criteria design and preview.Public sector:Implementation project of an electronic fishing diary (using e.g 3G/WLAN & VMS/Inmarsat technologies). Planning, execution, coordination and reporting of system and integration tests as a part of a Scrum -team. After go-live I was taking part as a tester in maintenance and further development.Communications and IT:Project for implementing a web survey and reporting system for personnel competence mapping. Designing and overseeing the system testing process & testing the application end-to-end. My main tasks included system testing for web application and reports, leading functional testing of the system (partially) and coordinating with performance testing team. I also acted as a key user for Quality Center.

ERP Version update project for a large retail chain. I was working as a tester and a team member for this project. My main responsibilities included integration testing in collaboration with the client, and production installations using Subversion version control system. After go-live, maintenance and user support for administrative users. Maintenance tasks included e.g. running and reporting manual batch jobs, using BMC CONTROL-M software.

Customer trainer and solutions consultant for integrated mobile, fixed and VoIP solutions and services, clients varying from medium size companies to large international corporations operating in Finland.My main task was training of voice servers, relay systems and web-based management systems for both end- and admin users. I also participated in viewing customer data and consulting the customer in the implementation of new services.