• Greets all visitors with courtesy and guides them to their desired locations.• Maintains a log of all visitors coming to the schools, issued passes through the Raptor System.• Manage all incoming calls, answered them and directed it to the appropriate staff member.• Updates all the necessary folders, managed the print shop requests and assisted in preparing all emergency folders.

• Conducted physical inventory at the beginning of each shift to verify casing beginning inventory were accurate and located in the correct inventory location.• Executed work performance audits; by ensuring caddies were placed correctly, liners were used appropriately, and knots receded correctly and tail ends of casing tucked properly.• Monitored team member attendance and communicated team member’s vacation schedule with line supervisors.• Perform production supply audits once a quarter to make sure work stations had the necessary equipment and or tools needed to perform their job.

• Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections.• Facilitated person-to-person calls.• Provided information by accessing alphabetical, geographical, or other directories.