www.zealocity.in

www.careerbrain.in

www.justweddings.in

• Work closely with staff to exceed performance indicators and ensure to be the first person to contact for all key clientele related queries and complaints• Provide an exceptional overall shopping experience to customers and ensure to retain them for future purchases• Maintain effective and professional relationships with service providers - communicate up and down to ensure proper flow of information• Acquaint with, and assist the buying team to take stocking decision for the store on the basis of the brand category, capacities, demographics, historical performance, and sales forecasts• Develop and maintain a thorough understanding of product performance at the store level • Maintain consistent staffing levels in line with the business needs to ensure excellent customer service • Provide strategic direction to the team members by detecting growth zones; facilitate creation of new opportunities and support the achievement of their goals• Follow-up with the buying department and warehouse team to track stock issues, follow-up with marketing department on POS related issues, communicating to RM / Operation Head on the operational issues• Served as the part of numerous teams responsible for store making / structuring as well as pre- opening and opening processesCurrently reporting to Regional Manager Operations (South India) Stores Handled:>Brigade Orion Mall, Bangalore - Store Manager: 20000 sq. ft. , 60 store staff-members , 10 brand staff-members, and 10 third party staff-members >Season's Mall, Pune - Asst. Store Manager (Unit Head), 10000 sq. ft., 35 Store staff-members, 5 brand staff-members, and 8 third party staff-members>SGS Mall , Pune - Asst. Store Manager (Unit Head), 24000 sq. ft., 80 store staff-members, 16 brand staff-members, and 13 third party staff-members

Handle Marketing for Bangalore Stores, includes Sale , Promotion , Instore Branding , Mall Tie-ups, Third Party Business Association , institutional association , store events & activities.

• Thorough study and understanding of all categories (Books, Music, Movies, Stationary, Toys, Gifts, Tech, Gaming, Perfumes, and Home Stores) and associated buying behaviour of consumers.• Made suggestions to the Department Heads for the development of the store• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.• Market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Planning & Organizing regular in-store events. • Contribute to team effort by accomplishing related results as needed.

• Designed and developed client winning strategies; provided leadership during pre-sales and inception phase - advised the client of appropriate products• Supported initial sales process, identify prospects, schedule meetings, and conducting presentations• Formulated key relationships with customer, key clients, and stakeholders• Responsible to Plan, Direct & Coordinate activities regarding promotions for the client.Responsibilities include setting up and staffing exhibits for trade shows or conventions.Tie up with various institutions, organizations, Permissions, Promotional Budgeting & Costing , Consultancy.

Responsibilities Plan, Direct & Coordinate activities regarding promotions for the client.Responsibilities include setting up and staffing exhibits for trade shows or conventions.Tie up with various institutions, organizations, Permissions, Promotional Budgeting & Costing.Worked as a Production Manager.