- Maximizing the e-commerce business by creating sales pipelines and achieving monthly and yearly targets.- Knowledge about Amazon marketplace (FBA, onsite, vendor-center) accounts. - Processing orders on different markets places (Shopify, Noon.com, Amazon.com, Carrefour, etc.). - Tallying and closing accounts and invoices of day-to-day sales. - Creating sales leads and maintaining business relationships with various wholesalers and retailers. - Managing sales, promotions… Show more - Maximizing the e-commerce business by creating sales pipelines and achieving monthly and yearly targets.- Knowledge about Amazon marketplace (FBA, onsite, vendor-center) accounts. - Processing orders on different markets places (Shopify, Noon.com, Amazon.com, Carrefour, etc.). - Tallying and closing accounts and invoices of day-to-day sales. - Creating sales leads and maintaining business relationships with various wholesalers and retailers. - Managing sales, promotions, marketing, and social media activities over digital platforms. - Responsible for internal Website management and back-end support. - Managing the day-to-day online business performance, enhancing and updating the website performance and user experiences. - Overseeing various reviews under all required e-commerce websites and being the first point of contact for any assistance or complaints. - Managing the product content, description, and other relevant details displayed in all marketplaces. - Processing, packaging, and direct delivery of all online orders from customers and clients. - Performing indoor and outdoor sales deliveries. - Managing the order or items return and replacement. - Managing the questions from various clients and overseeing their doubts and queries.- Customer grievance handling including post and pre-sale services. - Reviewing the current stock to forecast the required sales and timely delivery. - Maintaining stock and purchasing relevant stock as and when required.- Product photoshoot and update the product images on all online platforms. - Update the understanding of current e-commerce practices through various modes. - Forecasting future buying trends, other seasonal offers, and discounts.- Performing other day-to-day operations as assigned by the Senior Management Team Show less