Suzana Davidov Email & Phone Number

Novi Sad, Rs

Serbia

(→) Administrative Support(→) Monitoring and replenishing office supplies as needed(→) Maintained employee records with a 99.5% data accuracy rate, facilitating swift and reliable access to key information.(→) Effective communication and active listening to employees and managers(→) Coordinating with vendors for office equipment maintenance and repairs.(→) Supporting the HR team in organizing training and managing benefits, ensuring full help and engagement of employees.

Serbia

(→) Assists in the recruitment process in alignment with a strategic employment plan(→) Organizes and educates through comprehensive onboarding sessions for new employees, including training on the Redmine platform, ensuring a 90% proficiency rate within the first month.(→) Ensures adherence to up-to-date legal and regulatory guidelines(→) Administers and manages employee contracts, achieving a 98% accuracy rate in documentation.(→) Owner of the ISO 9001 procurement procedure(→) Assisted in the recruitment process, including the selection and evaluation of over 30 candidates, within the HR team.(→) Oversees the procurement and maintenance of office equipment, ensuring a 99% uptime and functionality.(→) Prepares financial documentation for the accounting department, ensuring a 100% audit compliance rate.(→) Possesses attention to detail with the capacity to prioritize tasks effectively, aiming to reduce workflow bottlenecks by 25%.(→) Organizes activities for employees.(→) Undertakes any additional responsibilities and special projects as mandated by the General Manager, ensuring timely and quality delivery.(→) Field Operations: Performed fieldwork by visiting government agencies to expediently address and resolve administrative requirements for the company.

Novi Sad, Vojvodina, Serbia

(→) Successful communication and cooperation with superiors, colleagues and clients(→) Skill in managing and processing various types of payments, including disbursing salaries to employees(→) Held daily meetings with employees, before going to the field(→) Coordinated and mentored field masters with a 20% increase in team speed(→) Managed daily correspondence through traditional and electronic channels, reducing response time by 15%(→) Improved customer relations with clear verbal and written communication, resulting in a 10% increase in customer retention(→) Recorded reported interventions in the internal application, ensuring 100% traceability of tasks and user stories(→) Prioritized and addressed 20 of interventions per day, enhancing client satisfaction by 30%(→) Created work proposals and provided accurate estimates to clients, which contributed to a 25% increase in contract closings(→) Completed electronic payment transactions with an accuracy rate of 99.9%(→) Recording and forwarding documentation to the accountant(→) Successfully negotiated and concluded contracts with over 30 housing communities, generating 200,000 din in revenue(→) Kept datas in Word and Excel, enhancing the Director's data-driven decisions(→) Drafting of business correspondence documents according to the needs of interested parties(→) Served as a key link between the Director and the team of colleagues in the field, which highlights the Scrum value of "Commitment"(→) Detail-oriented and timely with proven leadership and teamwork skills driven by Scrum values(→) Other duties essential for the well-being of the company

Bečej, Vojvodina, Serbia

Subjects: economics, marketing, entrepreneurship, office business, catering and trade business* Evaluate and document students' progress, consistently monitoring over 150 students to ensure educational milestones are met.* Allocate and grade homework, assignments, and tests with a quick turnaround, often completing this task within less than 48 hours.* Supervise classes of up to 30 students to ensure all are learning in a safe and productive environment, successfully reducing behavioral incidents by 40%.* Plan and implement educational activities and events that increased student engagement by 50%.* Influence students through a positive attitude and authoritative presence, enhancing class participation by 25%.* Present material for easier understanding through practical examples and well-designed lessons, resulting in a 30% improvement in test scores.* Encourage the thinking process by adapting the teaching process, which has improved students' problem-solving skills by 35%.* Develop communication among students through discussions, leading to a 45% increase in the quality of class discussions

Novi Sad, Vojvodina, Serbia

* Worked in direct sales, approving consumer credits in a tech store.* Entered data into the banking system, with over 1,000 accurate entries.* Helped with more than 50 consumer credit deals for various products.* Analyzed customer finances, increasing credit approvals by 38%.* Communicated with clients respectfully and thoughtfully.* Managed credit processing and compliance checks with 97% accuracy.* Worked with partners on promotions, raising interest in credits by 42%.* Led customer education on credits, reducing late payments by 15%.

Bečej, Srbija

* Archiving office documents;* Efficient management of available resources of the Office;* Project management;* Community engagement* Education - organizing and conducting workshops, meetings, humanitarian actions (non-formal education programs)and media relations writing and complete implementation of projects in the field of youth policy;* Cooperation with the National Employment Service branch in Bečej regarding the organization of CV writing workshops (she personally conducted 5 workshops for all unemployed individuals as she is a certified educator).* Establishing cooperation with educational and cultural institutions, Youth Offices throughout Serbia, NES branches, NGOs and other actors from various sectors of society in order to create conditions for supporting young people in social action and development;* Using the technique required by the work assignments, handling emails and phone calls;* Writing monthly work reports, compiling letters for the media and informing about the activities of the youth office in the local print media, concluding contracts and partnerships with organizations, contracting transportation;* Continuous media promotion of youth activities - 10 public appearances on television;* Ensure respect for the diversity of each individual and provide all young people with equal opportunities regardless of individual differences to participate in all areas of social life;*Won first place in the "Discounts with the European Youth Card" competition, supported by the Ministry of Youth and Sports of the Republic of Serbia and the Euro 26 organization from Belgrade. Made deals with companies for discounts on their products/services in Bečej for young people up to 30 years old.* Motivated and empowered 300 young people from the municipality of Bečej to actively participate in planning and implementing the activities of the Youth Office

Master'S Degree, Marketing/Marketing Management, General, 10

Bachelor'S Degree, Accounting And Finance

Certificate For Professors, Education, 10