Suzan Mammadova Email & Phone Number

• Developed and maintained appropriate tracking and reporting of product performance• Launched digital products and product features• Shaped and owned the product roadmap and vision• Created product vision, goals and related metrics, tracked progress and managed through obstacles/blockers to achieve objectives• Continuously reviewed the business needs, refined priorities, outlined milestones and deliverables, and identified opportunities and risks

• Participated in product development• Exchanged information to compare sales figures and ensure conformity of various business components• Identified customers’ needs and sales of Bank products for new and existing customers• Contact and cooperation with other segments and counterparties in order to create special offers, discounts, bundle products and marketing campaigns for attraction of customers• Analysis of the internal data and statistics for identifying trends, customer segment, structure and create products for cross-sale/up-sell• Conducted training for staff (e.g. Contact Center, Quality Assurance, Branches etc.)