Susan Hill Email & Phone Number

Chicago, IL, US

Designed, developed and currently facilitating interactive leadership development workshops for front-line leaders at multiple Griffith locations in the US and Canada.

Greater Chicago Area

Highly skilled at designing, developing and delivering customized training programs for all levels. All programs developed with the philosophy that adults learn best by doing, and are therefore highly interactive and challenging! Areas of expertise include leadership, supervisory skills, effective communication, building high performing teams, conflict.

United States

Partner with The Training Associates to provide facilitation services to their clients.

Greater Chicago Area

Greater Chicago Area

Deliver quarterly workshop on the "Power of Effective Time Management" across the health system in the Chicago area.

Greater Chicago Area

Part of CARA's team of independent consultants providing high quality training design, development and delivery to Fortune 500 companies.

Greater Chicago Area

Partnered with Ed Hendricks, President of Dynamic Developments, to facilitate a 5-day leadership program throughout the Operations function of Medline. Topics include Life Cycle of Performance Development, Leadership Styles, Interpersonal Styles, Providing Effective Feedback, Coaching, and Developing Teams

Rosemont, IL

Designed and developed sales training for "Center of the Plate" products, Produce products, and other high priority product training for sales force. (Intended to enhance the knowledge of food products coupled with key sales skills and techcniques to increase sales in these categories. Facilitated initial pilot sessions for sales force with Subject Matter.

United States

Customized and facilitated workshops in communication styles, conflict resolutiion, and general management skills to various employee groups in the Boston area.

Chicago, Washington DC

Contingent Workforce Policy TrainingFacilitated Pilot session of "Contingent Workforce Policy Workshop," a 1/2-day session designed to educate managers on new business practices regarding use and classification of contingent workers. Will continue to periodically support facilitation of this workshop as it is rolled out to the entire organization.

North Aurora, IL

Sales TrainingDesigned and developed a series of four workshops for Account Managers, Business Teams and Customer Technical Support staff. The workshops, based on the book “Power Based Selling,” were designed to familiarize participants with the refined Cabot Sales Process, and then explore concepts and tools to enhance their abilities to effectively.

North Chicago, IL

Periodically designed, developed and facilitated workshops for various work groups to enhance communication, collaboration and teaming skills. Partnered with HR community to create experiential learning experiences intended to help bring organizational culture and values to life within the organization.

Houston, TX

Supporting high priority Integration Teams in identifying and defining specific learning needs associated with upcoming merger between Sysco and US Foods. Leading team of CARA Instructional Designers to design and develop most effective and efficient training and other learning events resulting from analysis of learning needs. (Position was eliminated when.

Waukegan, IL

Lead designer/developer and facilitator of a series of 7 workshops designed to support the manager in creating a work environment that enhances productivity, teamwork, and the achievement of business results. The program begins with the premise that a manager’s role is to achieve results through others, and so focuses on working not only effectively with.

Various

Lead designer/developer of unique peer-led leadership learning opportunities for McDonald's store owners in the Central Division.

Round Lake, IL

Designing and developing instructional material to support Baxter's newly redesignedd "Design Control Method" for new and changed products.

Lead designer, developer and faciitator of a 3 day experiential learning event for first line managers. Program was offered approximately 15 times each year.

Designed and developed New Employee Orientation Programs for CEC Admissions Advisors.

When United Airlines signed a groundbreaking performance management and dispute resolution agreement with the Association of Flight Attendants, they needed a team to develop and deliver training to all impacted parties to make the agreement come to life. Susan was selected (via The CARA Group) as one of two external vendors invited to join the internal.

Susan was engaged by Tellabs (via The CARA Group) to hep build and enhance the training skills of technical trainers at Tellabs. Susan designed and developed a 2 day workshop, founded on the philosophy that adults learn best by first seeing and then practicing new behaviors and skills. Therefore, a highly interactive approach is used to developing.

Susan was recently part of an effort (via EJ Malek) to introduce and implement Team-Based Manufacturing to the employees of this Big Three car manufacturer. As a facilitator for the first 2-days of a 5-day training program being rolled out to all manufacturing locations across the U.S. and Canada, Susan helped participants explore topics such as change.

• Susan was engaged (via The CARA Group) to work closely with the Training Director, and the HR Vice President to create UTStarcom’s Management Academy. This was a highly customized program designed to better equip new.
• Developed and facilitated four of the… Show more Susan was engaged (via The CARA Group) to work closely with the Training Director, and the HR Vice President to create UTStarcom’s Management Academy. This was a highly.
• Developed and facilitated four of the eight workshops that made up the nine month program. The program design provided UTStarcom managers with the opportunity to discuss and solve real-world business problems.
• Performed one-on-one coaching between the various learning experiences to ensure successful transition from learning environment to real-world environment.
• The highly successful program graduated three groups graduated in 2006, Show less

ADC Telecommunications -- Working with the President of the company’s Wireless Business Unit, Susan led the senior leadership team through an intense Strategic Planning Session, helping them make critical decisions about where they would take the business over the next several years. Susan brought the expertise in the Hax Strategic Planning Process—a.

Susan partnered with DePaul University to provide a customized Breakthrough Leadership Program for the Council for Adult and Experiential Learning (CAEL). The program, developed and facilitated by Susan, provided a unique opportunity for CAEL’s Executive Director and her leadership team to create results within the organization while learning about and.

When employee survey ratings indicated a serious problem with supervisor’s ability to effectively communicate with their employees, the San Diego Area Postal Service engaged Susan (via Wolf Management Consultants) to design, develop and deliver a customized training program for its supervisors to help close the gap. The program included components such as.

Senior Strategy Consultant –Coached group executives and product managers in developing and implementing product and business strategies aimed at achieving key business goals. Client Interface Manager for the Lucent Corporate Learning Center–Worked closely with the Vice President of Human Resources, Switching Business Unit—the largest business unit in.

Greater Chicago Area

AT&T Senior Training Consultant in AT&T’s School of Business. –Worked with both internal and external customers to assess business problems, and then develop and/or deliver relevant training (when appropriate) to solve those problems. –As “master facilitator” for several programs, Susan certified and coached new instructors in these programs.–Developed.

Mba, Business Management

B.S., Education