Hands on executive who took the family pretzel business from its first pretzel to the most sought after soft pretzel company in the industry! Specializing in custom shaped pretzel designs.Extensive experience in business and product development, customer experience, and workforce management - a visionary of ideas and implementation for over thirty (30) years. Enthusiastic communicator with an ability to drive metrics and improvements. *Concrete analytical skills*Customer Service and Team Lead Management*Mastery in training of large groups*Business support transformation, client communication *Quality control management*Knowledge of all things HRI am co-founder, developer and COO of Penguin Pretzels Inc., the leading pretzel manufacturer in the state of Florida. Recipe, product and technique development - from the very first cup of flour to its explosion into wholesale manufacturing - all while raising four homeschooled children into adults.In the family business of pretzels I consult daily and continue to develop new ideas that are implemented continuously. The great team of family and employees run the wholesale manufacturing and the TO GO location that serves huge stuffed pretzel sandwiches in the Greater Tampa Bay area. The Wholesale manufacturing division focuses mostly on the baking of custom shaped pretzels in addition to traditional shaped soft Bavarian pretzels. No preservatives - all whole ingredients. Shipping thousands of cases of Pretzels out per month. Local and Nationwide!