..

• Diary management, typing correspondence and documents, creating presentations and creating meeting minutes• Helped provide a safer workplace by being the Safeguarding Officer for the office.• I have been chosen to Mentor other members of staff who have shown an interest in being a Team Leader as I have a good strong approach to my work and a great work ethic.• Ordering stationary and liaising with finance on a daily basis.• Attend meeting both in the office and also with… Show more • Diary management, typing correspondence and documents, creating presentations and creating meeting minutes• Helped provide a safer workplace by being the Safeguarding Officer for the office.• I have been chosen to Mentor other members of staff who have shown an interest in being a Team Leader as I have a good strong approach to my work and a great work ethic.• Ordering stationary and liaising with finance on a daily basis.• Attend meeting both in the office and also with external outside organisations.• Making sure that the office runs smoothly on a day to day basis, by being observant and approachable for both staff and customers and dealing with any issues that may happen• Working in a target driven environment on a daily basis and hitting my personal targets and supporting the Team to hit their own targets and work with KPI’s• Understand and support the Business Manager when reviewing and managing the Profit & Loss accounts, completing analysis and communicating this to the team.• Support the Business Manager with recruitment of new team members; CV shortlisting, telephone interviews and interview feedback. Show less

• Working 1-1 with clients who have been long-term claimants of job seekers allowance with the objective to help them return to work on a sustained basis.• Running group workshops to deliver training in employability skills.• Managing the demands of a caseload comprising 100 clients while ensuring administrative and regulatory requirements and paperwork are also achieved• Delivering group sessions with customers to help them find employment

• A senior position, in charge of the day to day running of all shore operations. This included the overall management of traffic and passengers in and out of the port, control of the daily Port Assistant and Security Staff activities, managing the Customer Service Centre and ensuring company policies were adhered to at all times. Efficient, organised and well run port operations were achieved through: • Keeping all systems and operations running smoothly including booking systems… Show more • A senior position, in charge of the day to day running of all shore operations. This included the overall management of traffic and passengers in and out of the port, control of the daily Port Assistant and Security Staff activities, managing the Customer Service Centre and ensuring company policies were adhered to at all times. Efficient, organised and well run port operations were achieved through: • Keeping all systems and operations running smoothly including booking systems, managing complaints and trouble-shooting any problems before they escalated. • Holding regular team meetings and communicating promotions and changes to the reservation systems. Liaising with external agencies (Police, Customers and Defra ECT) to ensure a safe port for both customers and staff. Show less