Suzanna Rasmussen Email & Phone Number

Irvine, California, United States

California, United States

Pacific West Region

Orchestrated high-impact 360-degree training programs that aligned with corporate and retail operations, sales, marketing, education, and product merchandising while focusing on optimal retention of information and people development. Expert for wide range of product offerings and consistent top seller for makeup, skincare, and beauty. Exceeded regional employee certification goals 12 years in a row, leading to #1 results in sales and distribution in North America. ★ Fostered a culture of learning by engaging with the team and delivering impactful trainings and results★ Recruited, hired, and trained a 10-person education team ★ Bridged the national/corporate organization, region/district leaders, and retail partners★ Administrated a training/certification database to track requirements for 700+ employees★ Supported opening of a new distribution channel at 45 Ulta Beauty stores in the Pacific West that earned 250% growth in its first year: managed initial training for all stores★ Executed company-wide training initiatives while customizing regional programs to each business channel, partner location, and multispecialty retail storeKey Achievements★ Consistently ranked in Top 3 for exponential revenue and service growth in North America; finished each fiscal year under budget for 10 years★ With the executive director, oversaw a $165M sales and training team and a $200K+ annual regional training budget to support employees at 150 Pacific West retail sites ★ Facilitated annual MAC Trainer Academy (onboarding) for 10 years ★ With regional directors, planned annual/biannual Regional West Development Days★ Developed follow-up training to reinforce sales management skills for retail managers, launched in five regions in Pacific West★ Championed charity fundraiser events to benefit AIDS Walk ★ Planned, budgeted, and executed Pacific West Regional meetings quarterly★ Facilitated at global and North America sales and training meetings in 2016, 2017, & 2018

Northwest Region (2008–2009) And Southwest Region (2005–2008)

Designed training programs and coached customer-facing retail employees on core educational initiatives, brand values, the total service experience, product knowledge, and artistic techniques. Assisted marketing, media, and retail events teams in executing fashion shows and press events to promote the brand.

Las Vegas, Nv

Enabled the Las Vegas and New Mexico market to continue double-digit revenue growth, with some of the highest average unit sales metrics in the country. Developed staff for opening of three new stores. Mentored two resident trainers, one of whom was promoted to the senior artist pro team. Led sales certification modules, creative artist workshops, and train-the-trainer courses.

Las Vegas, Nv, And Los Angeles, Ca

Oversaw day-to-day retail operations at three department stores in Las Vegas and Beverly Hills.