Suzanne Auger Email & Phone Number

Vancouver, Washington, United States

Changed contracting company, but still in same contractor role at BPA

Bpa Contractor, Ross Complex, Vancouver, Wa

Time for recompete, moved to new BPA supplier

Whq Beaverton, Or

- North America Geography Lead on global projects to provide order management business requirements and ensure requirements are met up through implementation- Managed OM segment of global and regional projects ensuring stakeholder engagement and keeping informed- Problem Solving and Process Improvements projects utilizing Lean methodology. Facilitated SCORE and Kaizen events- Responsible for streamlining processes and documenting leader standard of work. Process mapping and technical editing.- Partnered with other leaders in the organization to est a new methodology for standard documentation; redeveloping all resources utilized for onboarding, training and ongoing support.- Led efforts for global alignment of best practices and policies. (managing Demand Supply Match, ARUN improvements, touchless orders, etc.)- Collaborated on Nike & SAP co-innovation on ERP and Industry Standards.- Gathered and documented order management business requirements to ensure requirements were implemented as expected- Recognition: Recognized for Project Team Award

- Selected as part of a core team of experienced individuals to partner on identifying a new and different way to execute order management practices - Managed team of Support Analysts responsible for process improvements leveraging Lean Methodology - Led and facilitated working sessions with cross functional team members to identify process improvements- Facilitated Problem Solving sessions leveraging Lean Methodology, including SCORE and Kaizen events- Documented standard work, process maps and technical documents- Recognition: Recognized for Project Team Award; Supply Chain Lean Project Implementation

- Partnered with Senior Leadership on large and complex projects for our organization. - Managed Order Management work streams of global and regional projects and initiatives for Supply Chain, Sales and other Cross-functional Partners- Led Process improvement opportunities; conducted problem solving sessions- Consulted with technology partners; represented Marketplace Operations business requirements - Created end user training and documentation for new functionality or changes- Provided key updates to stakeholders and leadership teams on progress, risks or issues

- Managed major product launches into the marketplace (e.g., London Olympics)- Developed process improvements and tracking/reporting leveraged across the organization- Provided key metrics and tracking to Senior Leadership and Cross-functional Partners

- Supported system implementation and stabilization after launch of new Enterprise solution- Led improvements to streamline the System Release Management Process which led to extensive time savings for multiple cross functional teams. - Worked with other geographies to support upgrade testing and implementation- Led efforts to improve order management expectations with the business and mentored best practices