Suzanne Auger Email & Phone Number

Vancouver, Washington, United States

Changed contracting company, but still in same contractor role at BPA

BPA Contractor, Ross Complex, Vancouver, WA

Time for recompete, moved to new BPA supplier

WHQ Beaverton, OR

- North America Geography Lead on global projects to provide order management business requirements and ensure requirements are met up through implementation- Managed OM segment of global and regional projects ensuring stakeholder engagement and keeping informed- Problem Solving and Process Improvements projects utilizing Lean methodology. Facilitated.

- Selected as part of a core team of experienced individuals to partner on identifying a new and different way to execute order management practices - Managed team of Support Analysts responsible for process improvements leveraging Lean Methodology - Led and facilitated working sessions with cross functional team members to identify process improvements.

- Partnered with Senior Leadership on large and complex projects for our organization. - Managed Order Management work streams of global and regional projects and initiatives for Supply Chain, Sales and other Cross-functional Partners- Led Process improvement opportunities; conducted problem solving sessions- Consulted with technology partners; represented.

- Managed major product launches into the marketplace (e.g., London Olympics)- Developed process improvements and tracking/reporting leveraged across the organization- Provided key metrics and tracking to Senior Leadership and Cross-functional Partners

- Supported system implementation and stabilization after launch of new Enterprise solution- Led improvements to streamline the System Release Management Process which led to extensive time savings for multiple cross functional teams. - Worked with other geographies to support upgrade testing and implementation- Led efforts to improve order management.