Suzanne Budd Email & Phone Number

Syracuse, Ny

• Third-Party Administrator License Management (Research, Applications, Renewals, Reports and Amendments) in Applicable States• Corporate Registration Management in All States (Regulatory Reports and Amendments)• Development and Maintenance of Licensing/Registration Procedure Manual and Processing/Maintenance Tools/Resources• Vendor Oversight Program Development, Implementation and Maintenance for External Business Partners to Ensure Compliance With Regulated Elements of an Effective Compliance Program• Identification and Remediation of Gaps in Policies and Procedures to Help Maintain Appropriate Regulatory Compliance

Syracuse, Ny

• Evaluation, Implementation and Management of State and Federal Regulatory Issues/Rules and Assessment and Control of Compliance Impact• Identification and Remediation of Gaps in Policies and Procedures to Help Maintain Appropriate Regulatory Compliance• Management of Licensing and Registration Efforts Across All States for Business Entity and Employees• Management and Development of Legally Binding Documents• Development and Management of Tools, Processes and Improvement Plans to Ensure Efficient Audits and Resolution of Issues/Deficiencies• Internal Inquiries and Investigations Into Possible Privacy, Security and Ethics Violations• Coordination of Activities and Preparation of Responses to Regulatory Complaints and Lawsuits• Coordination of Activities to Satisfactorily Resolve Legal Matters

Syracuse, Ny

Promoted from Contracting/Licensing/Proposal Administrator - June 2011• Management, Supervision and Evaluation of Request for Proposal Processes• Organization and Management of Sales Support Functions for All Divisions (Corporate Communications, Advertising, Client Reviews and Renewals, Newsletters/News Bulletins)• Leader of Proposal and Contract Streamlining Initiative Among Divisions• Contract Management (Template Development, Comparisons, Analyses, Generation, Negotiation and Follow Through) for All Client, Vendor, Network and Insurance Carrier Producer Agreements• Development of Contract Process Flow, Contract Logs and Carrier Appointment Logs• Agency/Broker Relations and Carrier Appointments• Supervision of Sales Support and Marketing Materials Development and Maintenance• Development, Management and Maintenance of Prospect/Client Database and Sales Reporting• Development of Collateral Material Packages for All Divisions• Development and Management of Request for Proposal Response Database by Line of Business• License Management (Necessity Review, Applications, Renewals, Continuing Education and Follow Through) for All Individual and Agency/Business Entity/Third Party Administrator Licensing for All Lines of Business• Corporate Registrations in All States/Annual Report Submissions• Development of Licensing/Registration Procedure Manual and Processing/Maintenance Logs

Syracuse, Ny

• Contract Management (Template Development, Comparisons, Analyses, Generation, Negotiation and Follow Through) for All Client, Vendor, Network and Insurance Carrier Producer Agreements• License Management (Necessity Review, Applications, Renewals, Continuing Education and Follow Through) for All Individual and Agency/Business Entity/Third Party Administrator Licensing for All Lines of Business• Development of Contract Process Flow, Contract Logs and Carrier Appointment Logs• Agency/Broker Relations and Carrier Appointments• Supervision and Evaluation of Request for Proposal Processes• Preparation of Presentations for Internal and External Audiences• Corporate Registrations in All States/Annual Report Submissions• Development of Licensing/Registration Procedure Manual and Processing/Maintenance Logs• Supervision of Sales Support and Marketing Materials Development and Maintenance

Syracuse, Ny

• Contract Administration (Template Development, Comparisons, Analyses, Generation, Negotiation and Follow Through) for All Client, Vendor, Network and Insurance Carrier Producer Agreements• Companywide Travel Arrangements• Responsible for All Executive Outgoing Correspondence• License Administration (Necessity Review, Applications, Renewals, Continuing Education and Follow Through) for All Individual and Agency/Business Entity/Third Party Administrator Licensing for All Lines of Business• Scheduling Meetings, Appointments and Conferences• Preparation of Presentations for Internal and External Audiences

Syracuse, Ny

• Implementation of Benefit Plans and Changes in Benefit Plans (Medical, Dental, Prescription, Life, Long- and Short-Term Disability, Flexible Spending Accounts) • Plan Savings Recommendations• Implementation, Review and Maintenance of 11+ Client Accounts• Employee Information and Enrollment Meetings• Benefit Plan Reviews and Renewals• Report Analyses

Lowville, Ny

Promoted from Executive Assistant – October 1999• Employee/Retiree Benefits Administration• Recruitment, Applicant Screening, Interviewing and New Hire Orientation• Revision and Maintenance of Human Resources Policies and Employee Handbook• Personnel Record Administration and Maintenance• Performance/Salary Review Administration• Development and Maintenance of Human Resources Information System• Employee/Labor Management Relations• Facilitation and Leadership of Payroll Process Meetings

Lowville, Ny

• Planning and Preparation for Corporate Planning/Management Groups and Board of Directors• National and International Travel Arrangements• Transcription of Minutes for Several Executive and Management Level Groups• Preparation and Creation of Presentations for Internal and External National Audiences• Scheduling Appointments, Meetings and Conferences• Participation in Several Implementation and Improvement Teams• Responsible for All Executive Outgoing Correspondence

Fort Drum, Ny

El Paso, Tx

Promoted from Senior Secretary - October 1991

Oswego, Ny

Promoted from Stenographer – March 1986

Business Administration And Management, General

Associate'S Degree