Suzanne Chartier Email & Phone Number

Denver, CO, US

I am deeply committed to advancing my expertise in artificial intelligence and generative AI. Over the past year, I have dedicated my time to learning from industry-leading institutions, focusing on skills that enable me to navigate and lead within AI-driven landscapes. Through these comprehensive courses, I have developed a solid foundation in AI.

Greater Denver Area

Being a servant leader and building strong client relationships, I am known for collaborating with teams to produce the best IT solutions with optimal user experience that drives user value and business outcomes. A few of these agile projects include healthcare consumer mobile solutions, fintech products modernized to the cloud, test and infrastructure.

Mount Clemens, MI

• Provides business and technical direction for mobile, web, and system development services for clients
• Led and contributed to digital products that have user bases exceeding 10 million
• Drives new business development and performs business plan development that hasgrown the staff and revenue by more than 200%.
• Delivered CxO consulting engagements on IT Strategic Planning, TransformationPlanning, and Application Modernization for clients
• Performed as Acting CTO for local manufacturing company in 2015/2016, layingfoundation for 20% year over year growth - Established a technology roadmap for success & streamlined business processes - Selected &.

Pontiac, MI

• Re-invigorated the Application and Business Services’ Mobility offering by establishing a strategy, updating offering collateral, gathering known delivery capabilities, and working with world wide sales, marketing.
• Created business cases and plans to justify investment projects to further the mobility offerings.
• Managed an approximate $1M budget to build and deliver offering collateral. Collateral included marketing, sales, solutioning, training, cross-platform approaches, enterprise mobility architectures, and consulting.
• Established vendor relationships with key technology vendors in support of the offering and working with cross-HP business units involved in mobility strategies (including webOS).
• Supported HP’s top technical conference by participating in the review of 2012 abstracts for acceptance into the conference.

Pontiac, MI

• Assisted as a Chief Technologist in establishing a new organization that supports application management services in the Americas.
• Created a training plan and developed training components to train new hires which provided them a background on HP, technology, processes, social media, and knowledge management.
• Won and recognized for 2 innovation ideas (mobility and social media) (out of top 10) to generate new business for the Americas region.
• Shifted into the WW Mobility Offering Leader role based on my known knowledge and interest in the mobility space.

Pontiac, MI

• Reviewed, provided improvement guidance, and approved over 144 pursuits (totaling ~ $1.7B) and 58 project delivery reviews. Identified over 212 notable risks and has ensured acceptable mitigation plans and approaches.
• Established industry technical leadership and governance across 660+ personnel.
• Leading Collaboration and Knowledge Management improvements across the industry, delivery centers, and industry segments. Use and evangelize the use of SharePoint and Web 2.0 social media technologies.
• Increased innovation performance and scores across the US industry accounts via leading workshops based on creative problem solving techniques. Created a SharePoint-based collaborative environment and repository to.
• Won and recognized for 2 innovation ideas (mobility and social media) (out of top 10) to generate new business for the Americas region.
• Led an HP enterprise wiki community and provides governance to to the HP’s corporate wiki encyclopedia (HPedia).

In 2005, Suzanne was awarded the company’s Distinguished SE (DSE) designation which exemplifies her achievement and contributions of distinguished engineering products over the span of her career. The Distinguished SE award recognizes and rewards employees who have demonstrated the ability to consistently apply technical expertise and create re-usable best.

Auburn Hills, MI

• Drove requirements and managed the deployment of the inaugural Application Modernization (AMod) offering and features.
• Lead interface for AMod offering to the industries and delivery leadership. Presented to many levels of EDS business and technical leadership. Interface with tool vendors, 3rd party service providers, and alliance.
• Developed investment and strategic business plans for AMod offering deployment/delivery in 2006 ($17M investment) and assisted for 2007 and 2008 plans which have generated >$300M annually.
• Developed and executed the plan to implement the capability/features within EDS globally - including establishing a consulting led team for the offering, centers of expertise, tooling, and training.
• Led the definition and implementation of training and knowledge management for the offering
• Established EDSipedia – enterprise EDS wiki to support global knowledge collaboration across EDS.

Auburn Hills, MI

• Defined & implemented best practice process for code deployment and provided client interface on educating, communicating, and implementing the process.
• Managed technicians performing code deploy service for the Daimler-Chrysler client (900+ applications and 2000+ developers).
• Supported in startup account activities and identifying risks & issues to resolve in many aspects of the account.
• Assisted in rolling out the standard, ITIL-based Enterprise Service Management platform.

Southfield, MI

• Provide technology planning and oversight for approximately 400+ application services personnel
• Participated in sales pursuits, new business startups, and special consulting activities (ranging from $500K to $100M). Interfaced with many levels of EDS and client leadership.
• Technical consultant on future architecture and modernization for GM’s core materials management system
• EDS RightStep® Certified Practitioner for IT/business alignment and architecture consulting and Application Portfolio Assessment Subject Matter Expert

Detroit, MI

• For EDS Diversified Financial Services Strategic Business Unit's Chief Technologist Office:
• Manager of all CTO communication including website and articles and website administration
• Focused on reuse repository, SEI/CMM activities, and emerging technology directions
• Technical consulting on a client project that provided consistent and managed enterprise deployment of infrastructure
• Provided technical consulting including web technologies and implementation of EDS Consistent Office Environment
• Led and worked with senior technical leaders to define consistent processes, procedures, and tools for version control, testing, and development methodologies. Formal written proposals and white papers on technical.

Detroit, MI

• Client/Server application development, including Project leader for an extensive, global International Human Resource Management system (before WANs and common HR enterprise systems) for GMAC International
• Defined hardware/software/network needs of EDS development staff to leadership

Southfield, MI

• Attended 14 week Technical Consulting Program focused on Consulting Skills, Business Information Planning, Requirements Gathering/Modeling, Client/Server Databases & Networks, Human Interface Design, Client/Server.
• Responsible for hardware/software architecture and creating the presentation to GM for an automotive vehicle order management system (VOMS)

Detroit, MI

• Provided technical research, analysis, and implementation of new project and technologies for GMAC Account: Bank Relations (early CRM) systems prototype; Executive Information Systems; early Relational Database.
• Conducted Business Process Re-engineering Reviews for GMAC’s executive office departments
• Development of processes for Systems Engineering Standards & Procedures – evolution towards SEI/CMM

Auburn Hills, MI

• Supported EDS campus network and PCs & Unix environments
• WAN consulting focused on helpdesk services, preliminary definition of requirements, timelines, and service level agreements.
• Consulted to EDS’ Continuing Technical Development on client/server classes and LAN management services

Southfield, MI

• For the corporate Engineering SE Development Program:
• Unix LAN admin & coordinator for training environment. Enhanced and originated course curriculum
• Instructor for the classes with a curriculum based on PL/1 and JCL on IBM mainframe, ‘C’ and script generation on HP UNIX workstations, and account simulation focused in Engineering & Manufacturing.

Southfield, MI And Plano, TX

• Supported the GM Computer Automotive Maintenance System’s Software Distribution System (CAMS). CAMS was a PC-based engine diagnosis system. System level programming for IBM PCs.
• Attended 10 week corporate training (Systems Engineering Development, SED) with emphasis on mainframe development. Requested to continue as Assistance Instructor.

Beachwood, Ohio

Chief programmer for Murphy Oil Soap Manufacturer. Datapoint minicomputer programming: sales, order processing, payroll, and inventory control. Trained users & integrated early-PCs with business correspondence activities and databases.

University Heights, OH

Operated Burroughs B6800 mainframe computer and provided assistance to university faculty, staff, and students. Evaluated and purchased microcomputers (Kaypro II). Developed microcom- puter databases & applications and micro/mainframe integration.

Bs, Computer Science

Activities and Societies: Computer Student Operator, Lambda Chi Rho, Alpha Epsilon Delta (pre-med)Computer Science (BS); concentration in.

Education record

Activities and Societies: Volleyball, Theatre, Forensics