Senior Vip Guest Service Executive
- Understood international VIP guests' wants and needs, respondedeffectively to guest inquiries and provided excellent guest service.
- Tracked and managed tasks in our team. Excellent organizational andproblem solving skills, sense of urgency, a calm can-do attitude toresolve guest complaints.
- Coordinated with 8-10 departments and global branch offices to ensurea high level of customer retention and satisfaction.
- Assisted in training new employees adapting quickly to our dutiesincluding operating multiple computer systems.