Suzanne Coates Brown

Suzanne Coates Brown Email and Phone Number

Senior Director – Diversity, Equity, Inclusion & Belonging | Non-Profit Co-founder | Transforming the associate and customer experience @ Bread Financial
Suzanne Coates Brown's Location
Columbus, Ohio, United States, United States
Suzanne Coates Brown's Contact Details

Suzanne Coates Brown personal email

About Suzanne Coates Brown

Results driven senior leader with over 10 years of credit card portfolio management and 17 years of corporate retail experience. Highly skilled at building strong relationships with clients and internal partners to effectively drive profitable growth and achieve mutual goals. Combines strong business acumen and agility to react to trends and drive profitability. Uses data and technology to transform the customer and associate experience. Passion for leading and developing people with a diversity, equity, inclusion, belonging lens. Co-chair of Bread Financial's DEI Council prior to joining DEI office. Co-founder and Chair Emeritus of the Columbus based non-profit Besa, where we connect people with the community through experiences that change lives.As a strong believer in life long learning, within the past several years I completed the Master's level DEI micro-crential program at the American College of Education; became a fellow in the Columbus-based African American Leadership Academy; attended Harvard Business School’s Young American Leadership Program.

Suzanne Coates Brown's Current Company Details
Bread Financial

Bread Financial

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Senior Director – Diversity, Equity, Inclusion & Belonging | Non-Profit Co-founder | Transforming the associate and customer experience
Suzanne Coates Brown Work Experience Details
  • Bread Financial
    Senior Director, Diversity, Equity & Inclusion
    Bread Financial Apr 2023 - Present
  • Bread Financial
    Senior Director, Client Partnerships
    Bread Financial Apr 2022 - Apr 2023
    United States
  • Bread Financial
    Director, Client Partnerships
    Bread Financial Mar 2022 - Apr 2022
    Columbus, Ohio, United States
    In March 2022 Alliance Data rebranded to become Bread Financial.Lead a matrix team of cross functional partners to develop and execute payment and marketing strategies for cobranded and private label credit card programs. Approach is data driven and technology forward, focused on creating a meaningful customer experience and profitable portfolio growth.
  • Alliance Data Card Services
    Director, Client Partnerships
    Alliance Data Card Services Apr 2019 - Mar 2022
    Columbus, Ohio, United States
  • Alliance Data Card Services
    Senior Account Manager, Client Partnerships
    Alliance Data Card Services Jul 2012 - Mar 2019
    Columbus, Ohio Area
    Developed and executed strategies to drive acquisition, engagement and retention for specialty retail private label credit programs. Fostered strong relationships with clients and internal partners to effectively drive growth and achieve goals. Awarded corporate Vision Award for piloting a clienteling tool, increasing client data capture and marketing opportunities.
  • Abercrombie & Fitch
    Senior Manager, Testing
    Abercrombie & Fitch 2004 - 2012
    Columbus, Ohio Area
    Reinvented the Abercrombie & Fitch testing department into an integral business unit of the company, providing data to support to the strategic merchandise planning process. Improved planned strategies with test results, leading to increased sales volume and limited financial risk. Implemented new analytical tools and reports, improving communication and reporting to cross-functional teams.
  • Abercrombie & Fitch
    Merchandise Planner
    Abercrombie & Fitch 2000 - 2004
    Columbus, Ohio Area
    Partnered with the merchandising team to develop product lines, pricing and marketing strategies to achieve volume and margin targets. Developed strategic pre-season business plans and executed with agility, identifying new opportunities and business trends that increased sales and profitability.
  • The Bon Ton Stores Inc.
    Buyer
    The Bon Ton Stores Inc. 1995 - 2000
    York, Pennsylvania Area
    Oversaw the expansion of the mens denim collection business, increasing sales by 35% and gross margin sales by 38% in one year. Built and maintained vendor relationships to effectively negotiate buys, pricing, gross margin, and marketing support; developed strong partnerships to effectively compete against larger department store chains.Special Achievements: Buyer of the Year 1998.

Suzanne Coates Brown Skills

Retail Merchandising Competitive Analysis Apparel Pricing Sales Management Strategic Planning Business Strategy Merchandise Planning Inventory Management Trend Analysis Retail Marketing Negotiation Market Research Test Planning Test Execution Project Planning Training Staff Development Volunteering Product Assortment Planning Retail Sales Analysis Strategic Partnerships Fashion Buying

Suzanne Coates Brown Education Details

Frequently Asked Questions about Suzanne Coates Brown

What company does Suzanne Coates Brown work for?

Suzanne Coates Brown works for Bread Financial

What is Suzanne Coates Brown's role at the current company?

Suzanne Coates Brown's current role is Senior Director – Diversity, Equity, Inclusion & Belonging | Non-Profit Co-founder | Transforming the associate and customer experience.

What is Suzanne Coates Brown's email address?

Suzanne Coates Brown's email address is su****@****aol.com

What schools did Suzanne Coates Brown attend?

Suzanne Coates Brown attended Fashion Institute Of Technology, American College Of Education.

What are some of Suzanne Coates Brown's interests?

Suzanne Coates Brown has interest in Education, Health.

What skills is Suzanne Coates Brown known for?

Suzanne Coates Brown has skills like Retail, Merchandising, Competitive Analysis, Apparel, Pricing, Sales, Management, Strategic Planning, Business Strategy, Merchandise Planning, Inventory Management, Trend Analysis.

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