I joined NCDV in August 2014 as a call operator for the First Steps Team. Since December 2015, I now manage the distribution of marketing materials, provides administrative support to the office, and deals with press and media requests.In September 2016 my role changed to Process Serving Assistant which is my current position to date, my duties include:- Liaising with Solicitors, Clients and Process Servers via email and phone organising a fast and effective service of legal documents… Show more I joined NCDV in August 2014 as a call operator for the First Steps Team. Since December 2015, I now manage the distribution of marketing materials, provides administrative support to the office, and deals with press and media requests.In September 2016 my role changed to Process Serving Assistant which is my current position to date, my duties include:- Liaising with Solicitors, Clients and Process Servers via email and phone organising a fast and effective service of legal documents, Liaising with the police and referral agencies, requesting information to assist with service, providing feedback and dealing with enquiries, filling in external intelligence and information request forms, Ensuring Process Servers are following the guidelines of Service Legal Agreement 2.1 Show less