• Built Workfront fusion scripts that deliver Workfront data into S3 so that Marketers can visualize the action impact of their multichannel Workfront campaigns in Quicksight. • Own the Workfront development backlog and roadmap. Proactively gather VoC, implement, and track usage of user-facing enhancements. Actively streamlining Workfront across teams and building Workfront automations to further streamline the user experience. • Currently experimenting with a direct Workfront connection to S3 called Snowflake by building out the technical specs with Adobe and testing integration in lower environments. This will allow Workfront to easily send additional data to Quicksight and quickly adapt to evolving omnichannel business reporting needs. • Exceeded our director goal of tying 80% of Marketing content to a Workfront campaign, driving strategic campaign planning and providing channel owners visibility into the campaign pipeline. Designed and built a custom Workfront tag that connects all Workfront requests and projects to larger campaigns which is functionality that has never existed prior. As a result, campaign tracking in Workfront has grown from just 9% to 87%.• Creates detailed leadership Workfront dashboards which report goal status and performance metrics across the entire marketing organization (600+ users). Manages program backlog and implements enhancements using program updates, release notes, and organization-wide training sessions.• Workfront administrator expertise and configuration enabled the completion of 3,800 cross functional projects across marketing teams. It streamlined request delivery and shortened Amazon Ads website GTM time by 33% (42 days in Q1, 2022 vs. 28 days in Q1, 2023) and is used across 600+ users. Successfully scaled support across these 600+ users by training 15 Workfront superusers through detailed technical workshops and documentation. This success drove the Partners team to onboard to the Amazon Ads instance of Workfront.

• Conducted user interviews across 50+ users and identified pain points in the Marketing content creation process. Prioritized key features and made trade-offs on non-critical functionality. Wrote a detailed technical narrative and received org leadership buy-in to implement Workfront, which set the strategy, requirements, and delivery roadmap for the tool. As a result, I exceeded my director goal and onboarded 13 Marketing teams to Workfront ~2 months ahead of schedule, decommissioning three legacy platforms and centralizing all Marketing content creation across 300+ Marketers in Workfront. I deprecated 11 content creation processes and standardized 40 work processes using Workfront workflows and proactively identified and resolved blockers to progress. • I created the Marketing content roadmap, content reporting, and unlocked functionality (work management, approvals, resource management, visibility into all marketing content) that did not exist in Marketing prior.• I reduced Salesforce development time (~50% YoY) by refining user stories and epics with requesters and collaborating with Global Sales Organization engineering on implementation, testing, and launch. Enhancements included: o Built marketplace lead pipelines between the Amazon Ads website and Salesforce. o Built a reporting tag that attributed the right marketing materials to Salesforce Opportunities that converted to Leads, Providing Marketing and Sales visibility into the materials that drove revenue impact. o Delivered a JiffleNow integration which streamlined the AE meeting creation process from two systems into one and created more transparency into event attribution.

• Technical program manager for the enterprise data platform. Responsibilities include roadmap development, goal creation, evaluation and mitigation of risks and status communication to all levels of management. Established velocity and release cadence. Increased team velocity through team retrospectives, problem solving, process improvements and software development best practices • Collaboratively developed and implemented a project intake process used by executive leadership to evaluate new projects against corporate strategy and evaluate project results based on key project metrics. This process saved the company wasted development time on multiple initiatives that did not align to corporate strategy as of Q1 2020• Produce release plans and manage successful production releases across technology platforms. Resolve release dependencies across platforms and remove impediments through clear communication and problem solving skills• Spearhead the design and implementation of project management methodology, standards and tools to drive the successful delivery of technical projects across the company• Proactively suggest solutions to development teams based on technical and business knowledge

• Implemented Agile methodology on the website (LHW.com) and decreased the number of production issues• Leveraged either Agile or waterfall methodology (depending on project) and created detailed project roadmaps and plans • Project managed multiple technology workstreams for the successful company-wide Loyalty, Reservation management, Salesforce and HRIS platform transformations• ScrumMaster for website and email programs. Led daily standups, tracked status, resolved impediments and maintained successful ownership and delivery of projects

•Managed SAP Retail training for entire Merchant and Planning organization. Provided SAP support to these users on all activities. •Partnered with HR to drive organizational omni-channel change by overseeing technical training, publishing technical processes and best practices, and leveraging Agile methodology to drive transformation•Ensured data flow throughout Supply Chain systems through system knowledge and issue resolution. •Implemented and trained new international pricing tool to assist in company expansion.•Drove SAP upgrade to new warehouse management system. SAP functional knowledge expert in new project initiatives.

•Managed cross team projects to improve Financial master data and reporting functionality.•Oversaw financial master data requirements for the International expansion. Performed impact analysis, data quality checks, and maintaining global standards on all new data elements. •Drove the global usage of the Chart of Accounts and published to the organization for transparency. Liaised and strategized with the business to set standards for global account usage. •Customized chart of account structure to allow greater granularity in financials.

•Lead teams in complex programs and project tasks. Project Management focus areas include requirement planning, software configuration, testing, go-live and sustainment of SAP ECC release 7.•Managed all new upc reservations and graphics for new products •Managed multiple data cleansing projects, streamlining business processes. •Provided SAP cross training to 50+ employees, cross locations•Provided individual customer service to bottlers through creative problem solving. Requires knowledge of all downstream systems, including SAP IPS, P11, UA11•Ensured accuracy of reporting through Business Objects. Communicated performance metrics to senior management.

•Managed creation of new Innovation items within SAP Material Master and ensured the timely production at all facilities•Instituted data quality reports to measure data integrity. Identified data weak points through reports, and performed data mining and cleansing• Managed cross-functional team meetings to gather business requirements. Translated business requirements into data rules and configured directly into SAP

•Hands-on industry and consulting experience with best practice supply chain processes in repetitive manufacturing and high volume warehouse environments•Managed Innovation item creation at relevant facilities and provided on-call support to business contacts. This support ensured that unforeseen production issues were solved immediately•Provided on site support in the SAP ECC Release 3 Go-Live and sustainment. Reported metrics on all data related activities to Senior Management

•Customized consumer satisfaction surveys and distributed at events. Stratified data through SPSS software; generated business recommendations and improvements. Lead to higher customer satisfaction and retention•Created advertisements to tap into a new market for the Music Hall. Utilized public relation skills to attract new customers