• Leads and manages projects related to RSD’s Policy portfolio (which includes policies on offender program assignments and inmate pay, offender’s money, inmate owned canteens, maintenance allowance, ethnocultural services and interventions, social programs and leisure activities, and library services); Provides support on RSD’s Ethnocultural Services, Social Programs and Library Services portfolios;• Led and oversaw CSC’s review of the inmate pay and allowance system;• Prepared RSD’s Program Assessments on Social Programs, Ethnocultural Services, and Inmate Pay (for CSC’s Comprehensive Review), and prepared a business case related to RSD’s Program Assessment on Ethnocultural Services;• Represents RSD on the Point of Sale Stabilization Working Group, the Offender Computing and Technology Working Group, CSC’s Federal Community Corrections Strategy Working Group, and on a National Working Group that is being formed to examine gangs;• Prepares correspondence, briefing materials, business cases, reports, presentations, and analyses related to Reintegration Services, Policy, Ethnocultural Services, Social Programs, Library Services, and Corporate Reporting for internal and external sources; • Consults and engages CSC’s internal and external partners and stakeholders;• Provides strategic advice and recommendations on issues related to Reintegration Services, Policy, Ethnocultural Services, Social Programs, Library Services, and Corporate Reporting to various levels of management; • Acts as Manager, Ethnocultural and Social Development Services when required; and,• Supervises junior staff members and students.

• Led and oversaw RSD’s Ethnocultural Services, Social Programs, Library Services, and Policy portfolios;• Led and oversaw CSC’s review of the inmate pay and allowance system;• Facilitated meetings of and oversaw the support provided to the National Working Group on Social Programs, the Community Integration Program National Working Group, the CD 083/CD 737 National Working Group, the CD 730 National Working Group, and the CD 890 National Working Group;• Represented RSD on the Point of Sale Modernization Functional Working Group;• Prepared correspondence, briefing materials, business cases, reports, presentations, and analyses related to Reintegration Services, Ethnocultural Services, Social Programs, Library Services, Policy, and Corporate Reporting for internal and external sources; • Provided strategic advice and recommendations on issues related to Reintegration Services, Ethnocultural Services, Social Programs, Library Services, Policy and Corporate Reporting to senior management;• Consulted and developed collaborative alliances or partnerships with CSC’s partners and stakeholders.

• Develops and implements communications products and services on Reintegration Programs;• Enhances and maintains RPD’s pages on CSC’s internal and external websites through the development and posting of strategic communication products related to Reintegration Programs; • Coordinates and manages RPD’s special events and meetings such as the National Reintegration Programs Symposium (2011) and the Regional Program Manager Meeting (2012); • Coordinates and manages CSC’s Information Resources of Business Value (IRBV) Project for the Offender Programs and Reintegration Branch;• Prepares correspondence, briefing materials, reports, presentations, and analyses related to Reintegration Programs for internal and external sources; • Provides strategic communications advice and recommendations on issues related to Reintegration Programs and CSC’s IRBV Project to various levels of management; and• Supervises junior staff members.

• Reviewed and analyzed use of force incidents involving Aboriginal and non-Aboriginal women offenders to ensure compliance with national policy and identified areas of concern, when necessary;• Provided training on how to conduct reviews of use of force incidents for WOS and support to WOS reviewer(s);• Led and managed projects with multiple stakeholders related to WOS’ Aboriginal, employment, health services, community corrections and intensive intervention strategy portfolios;• Provided support on WOS’ Aboriginal, employment, health services, community corrections, intensive intervention strategy portfolios;• Facilitated meetings of and oversaw the support provided to the Citizens’ Advisory Committees’ (CACs) Sub-Committee on Women Offenders, in collaboration with Community Relations Division, CSC, NHQ and the National Executive Committee (NEC) of CACs;• Analyzed and reported on Aboriginal and non-Aboriginal women offender data (extracted from corporate reporting tools such as RADAR and CRS as well as the Offender Management System) for WOS reports and WOS’ information requests;• Prepared correspondence, briefing materials, reports, and analyses of intervention and policy issues related to Aboriginal and non-Aboriginal women offenders; • Provided strategic advice and recommendations to senior management on intervention and policy issues related to Aboriginal and non-Aboriginal women offenders; and• Supervised junior staff members.

• Prepared briefing notes, reports, and correspondence on Citizens’ Advisory Committees (CACs) and citizen engagement;• Provided policy and strategic advice and recommendations to management, the National Executive Committee of CACs, non-government organizations, and stakeholders on CACs and citizen engagement initiatives; and• Facilitated, participated in, and managed financial resources for meetings for the NEC, Regional CAC Coordinators, the CACs’ Federally Sentence Women’s Committee, and Joint Committee of the Federation of Canadian Municipalities/CSC/Parole Board Canada.

• Assisted with the development of an integrated National Strategic Plan for Volunteers, the standard guidelines for the National Volunteer Orientation, the National Annual Contribution Plan for 2006-07, and the 2004-2005 Annual Report of CSC’s Contribution Program;• Developed presentations on volunteers and the National Volunteer Association (NVA); and • Facilitated and participated in teleconferences and meetings for the NVA and Regional Coordinators.

• Analyzed ATIP case files and developed summaries of cases, correspondence, and reports on ATIP issues and provided recommendations on the application and interpretation of the ATIP legislation; and • Negotiated recommendations on the disclosure and non-disclosure of information and the resolution of requests and complaints.

• Analyzed ATIP case files and prepared summaries of cases, correspondence, and reports on ATIP issues;• Provided advice and guidance on the application and interpretation of the Access to Information Act (ATIA) and Privacy Act (PA) legislation; • Negotiated recommendations on the disclosure and non-disclosure of information and the resolution of access to information requests and complaints; and• Managed a team of employees and provided training to new employees on the requirements of the ATIA and PA.

• Managed the Canadian Human Rights Commission (CHRC) complaints filed by offenders; • Prepared research reports, fact sheets, and briefing notes on human rights and related issues; • Attended meetings and consultations on behalf of the Human Rights Division and organized information sessions on human rights for CSC staff; and • Developed training modules for managers in domestic and international human rights.

• Provided support for the CRO Division including research, data input, report and minutes preparation, and the coordination of meetings and consultations.

• Provided support to the Health Services Task Force including research, data input, report and minutes preparation, financial tracking, and coordination and participation in panel meetings.

• Provided support to the Volunteer Coordinator including updating lists of community resources and the Volunteer Works Program; and• Conducted Community Assessments (CA) interviews and wrote CA reports.

• Participated as Working Group member on the Community Correctional Centre Role Study and the Parole Officer Workload Study and in meetings and consultations on behalf of the Community Operations Division; • Conducted a Warrant Expiry Date (WED) offender file review including research and data input; and• Assisted with the revision of Commissioner’s Directive (CD) 707 Offenders with Disabilities.

• Assisted professors with second and third year criminology courses by holding office hours, attending lectures, and marking students’ exams, research projects, and assignments.

• Conducted an extensive review and analysis of offender files, which required research and data input; and provided briefings and recommendations to the Public Safety Canada's senior management to aid in parliamentary debates on Bill C-247 (formerly Bill C-251 An Act to Amend the Criminal Code and the Corrections and Conditional Release Act (cumulative sentences).