Suzanne Danon Cusnir, Pmp®, Sfc™, Ismf, Sa Email & Phone Number

Us

World's largest quick service restaurant brands.Main Responsibilities:• Management of the Run Project, an international project for the creation, management and monitoring by IT department of Subway's Global offers generated by the Marketing and CRM areas around, in North America (US, Canada), Caribbean (Puerto Rico), Europe (starting with Finland) and others to come.• Strong management of stakeholders to support and align planning.• Assurance between program objectives and technical solutions, communicating cross-functionally at all levels, and leading remote, diverse teams to achieve business objectives.• Elaboration of roadmap, calendar, scheduled resource availability and the whole strategy for Marketing and CRM’s offers generation, based on roadmaps and Tech Leadership steering.• Support and management of quality tests for Marketing offers.• Communication, relationship, presentation to senior management, and all involved areas about the roadmap, planning, and results of Marketing campaigns.• Identification of dependencies, tracking, management of the risks and conflicts resolution between the Run Project and other related projects.• Focal point of the Marketing Technology (Martech) team with the PMO.• Foster strong relationships with Leadership to support strategic and operational alignment with stakeholders.• Reporting of the performance results of Marketing campaigns.• Budget management.• Tools: Management - Microsoft Project, Teams, Planner; Creating offers - Mobivity, Adobe Journey Optimizer; Tests’ Ticket tracking - Azure Devops.

Tampa, Fl, Us

Kforce is a solutions firm specializing in technology and other professional staffing services.09/2022 - 03/2023 - IT Project Manager / Scrum Master at Contractor Bacardi bacardilimited.comWorld’s largest privately held international spirits company, produces, markets, and distributes spirits and wine.Main Responsibilities:• Setting up of the project, planning, monitoring, controlling, negotiating and getting of the IT requirements.• Supporting the IT team to plan, control, and leadership of project’s execution.• Working with different cross-functional teams to drive the project and meet the project goals, in UK, US, Mexico and Europe.• Time and cost control management; budget forecasting and controlling; team performance management.• Management and leadership support in the Discovery Phase.• Communication and relationship with the Business Solutions team (Finance Team – project manager, technical leader, and executives).• Elaboration and presenting the status report to the Business team.• Tools: Jira, MS Project. Jira, Confluence, and MS ProjectMost Relevant Projects:• IT Finance - TM1• Coral Gables Office Move• Marketing Cloud and e-commerce - D2C Project for the US - NAM side• Patron Barrel select Brand.05/2022 - 09/2022 - IT Project Manager at Contractor RBI Restaurant Brands International rbi.com (Burger King Restaurants’ holding)World’s iconic quick service restaurantMain Responsibilities:• Management of the IT Burger King https://www.bk.com Corporate Hardware Replacement (50 corporate restaurants) in Miami.• Planning, monitoring, and controlling the project.• Creation of a dashboard to report the progress of the project to the stakeholders and executives.• Communication and relationship with the suppliers, internal stakeholders, Governance and executives.• Management of suppliers' quotes, orders, installation and issues.• Tools: Agile Monday.com.

Miami Beach, Fl, Us

Barueri, São Paulo, Br

Largest insurance company in Brazil. Market leader in Brazil and Latin America.Manager of the IT area for the systems of Bradesco Health Insurance’s Network. Employee hired by Bradesco Seguros.Main Responsibilities:• Management of system development of the Health Provider Management Program (GPRS) - Technological innovation and optimization of the accreditation, maintenance and negotiation process of Bradesco Health Insurance’s Network (40,000 referrals (hospitals, clinics, offices, laboratories) and 3.8 million beneficiaries), using Agile methodology (PegaSystems).• Main point of contact of all IT Business needs of Bradesco Health Insurance’s Network.• Remodeling of the self-service process to request accreditation and maintenance of registration data directly by the provider of the referenced network. Feasibility study of the solution design for future negotiation and other phases of the project.• Management of employees, third parties, contractors, EY and PEGA supplier, remotely and in Brazil, United States and India.• Strategic planning, monitoring and control of systems and projects.• Reporting of projects’ progress and performance to Bradesco executives (IT superintendent and Board of Business Directors).• Management of resources, budget and costs of projects in the area.• Management of communication and changes in order to ensure the interests and expectations between the Scrum Master, Product Owner, customer and supplier responsible for product development.• Work with business area, project managers, scrum masters and product owners to the kickoff and design requirements.• Communication and relationship with supplier management (project manager and executives).• Planning, monitoring, leadership of projects’ execution with the project team. Projects’ control of the entire project (time, cost, quality and scope), Change Management, Risk Management.

Barueri, São Paulo, Br

IT PMO and Senior Project Manager for strategic projects of Big Data, Analytics, PegaSystems Platform and Agile Methodology.Allocation outsourced (body shop) by Elumini Consultancy elumini.com.br.Main Responsibilities:• Reporting of the projects’ dashboard (progress, performance and results) with IT and business executives (IT Superintendent and Board of Directors).• Preparation of presentations and participation in Critical Project Analysis and Decision meetings.• Focal point of the project management office (PMO) for Bradesco Health Insurance’s IT and Bradesco Bank Corporate’s PMO.• Participation in the forum for project risks with the corporate PMO.• Focal point of project management with supplier managers (project manager and executives).• Communication between the business areas and IT.• Work with project managers, scrum masters and product owners to align expectations.• Planning, monitoring, leadership of projects’ execution with the project team. Projects’ control of the entire project (time, cost, quality and scope), Change Management, Risk Management.Most Relevant Projects:• REDE+ Project - Optimization of the results of Bradesco Health Insurance Care Network, using PMBOK®.• Big Data and Data analysis Project - Construction of predictive algorithms for the Health insurance network to generate innovation, improve performance and add value, using agile methodology.

Rio De Janeiro, Rio De Janeiro, Br

A Brazilian company and one of the largest oil and gas producers in the world, operating mainly in the exploration and production, refining, generation and commercialization of energy.Member of the IT Project Management Office for Gas and Energy’s portfolio, programs and projects at Petrobras.Allocation outsourced by Indra company indracompany.com from 2014 to 2015 and TO Brazil company to-brasil.com from 2015 to 2016.Main Responsibilities:• Guidance and support to project leaders in project management.• Reporting of the project’s dashboard and project’s progress and performance results.• Remodeling and updating of internal procedures for monitoring, controlling and reporting projects to customers.• Preparation of presentations and participation in Critical Project Analysis meetings.• Acting as local technical responsible in the pilot project of the service contract model for the Project Management Office.• Training for project leaders in project management methodology, risk management, Petrobras standards and internal procedures related to project management.• Focal point of the PMO with other areas and for the agile methodology.

Rio De Janeiro, Rio De Janeiro, Br

Management of the IT Project Management Office (PMO) for Finance’s portfolio, programs and projects at Petrobras.Allocation outsourced by B2Br Company from 2007 to 2010, sonda.com from 2010 to 2014 and indracompany.com in 2014.Main Responsibilities:• Structuring the IT Project Management Office that supports the Petrobras financial area, following the Petrobras project management methodology, based on the PMBOK®.• Guidance, support and coaching to project managers in project management.• Monitoring projects and generating project performance indicators.• Focal point of the PMO with other areas and for the agile methodology.• Reporting of the project’s dashboard and project’s progress and performance results.• Conducting project-monitoring meetings with managers and executives.• Training for project leaders in project management’s methodology, standards and procedures.• Project management’s maturity assessment using the PMI OPM3 model.• Participation in the definition of normative guidelines and project management standards, creation of the Petrobras IT lessons learned knowledge base, risk management methodology, implementation of the Clarity PM tool (Computer Associates).• Quality reviews and monitoring of external and internal audits of projects.

Paris, France, Fr

Capgemini is a global leader in consulting, digital transformation, technology and engineering services.Manager responsible for attending Vale do Rio Doce vale.com company's Logistics and Mining projects and Bradesco Seguro bradescoseguros.com.br company’s property and casualty insurance.Main Responsibilities:• Management of project managers and projects’ teams.• Management, Planning, execution and control of projects, its scope, cost, time and quality.• Communication with the customers and with the executive board to present results.• Elaboration of the management methodology and development of CPM systems.Most Relevant Systems:• Railway Mesh and Rail Control of Vale do Rio Doce Company.• Archiving Samples of Iron Mines of Vale do Rio Doce Company.• Energy Efficiency Panel for Vale do Rio Doce railways.• Quotation and Issuance of Insurance Proposals for the Basic Lines of Bradesco Seguros company (Residential, Business and Corporate Insurance).

A small Brazilian social media company.Main Responsibilities:• Responsible for the e-commerce project and for monitoring the operation.• Implementation of data mining to Marketing area.• Communication with the company's executive board to present results.

A Brazilian IT consulting company. An Oracle certified advantage partner.Main Responsibilities:• Development of the control system for engineering contracts for the provision of services or acquisition of goods from embratel.com.br.• Development of the insurance proposal control system of a private pension fund’s company; Commit Consulters’ customer.

A family-owned company: fabric manufacturer and sale stores of clothing and accessories.

Armonk, New York, Ny, Us

Largest technology and consulting company in the world.Main Responsibilities:• Development of the system to administrate courses provided by IBM.• Support in the development and maintenance of the IBM employee payroll system.• Guidance and teaching in courses: Structured Programming Technique, Pascal, Delphi and Initiation to Technology.

Armonk, New York, Ny, Us

Post-Graduation Lato Sensu, Analysis, Project And Management Of Systems

Post-Graduation, Acupuncture

Bachelor'S Degree, Data Processing Technology