Suzanne Degraaff is a Director of Customer Experience and Success at Elite Solutions at Elite Solutions. She possess expertise in telecommunications, managed services, co location, mpls, b2b and 32 more skills. Colleagues describe her as "I’ve been lucky enough to have Suzanne help me with three vendor relationships, including salvaging one that was quite sour. Suzanne understands process well enough to know that people make process work, and THAT is where she really shines. Suzanne gets to know an operation through its people, and then helps her customers make the most of their experience and navigate the rules and business environments that can be a serious challenge to a company with a small team. I can’t recommend her skills as a CSM/TAM/ Account Exec enough. Suzanne has been absolutely instrumental in the success of several large projects that I’ve helmed, and anyone who has the great fortune to take advantage of her skills will come away better for it." and "Suzanne was a fantastic part of our team. I said numerous times in our years working together that if I could clone Suzanne, I could build the perfect client services team! Suzanne puts 100% into her customers and is always willing to go the extra mile for them. She has an amazing attitude, technical prowess, and garners the respect of her peers. When Suzanne transitions to another organization, it is not uncommon for her customers to follow her out of sheer loyalty. When Suzanne left my organization, I told her she always has a place here and anywhere I work as a leader in the future. "