• Helped establish a Human Resource consulting firm that serves small businesses and job seekers• Provide insight and guidance on standard hiring practices, employee handbooks and SOPs• Screen and review resumes for clients to find compatibility for open positions• Give guidance to job seekers on tools to help them find meaningful employment opportunities

• Develop creative plans to increase store sales and decrease loss Ensure store presentation and employee service is consistent with company standards• Provide training and development for Assistant Store Manager and Associates• Manage store expenses and payroll to best address the needs of the business• Maintain communication with District/Regional Management to stay abreast of company initiatives.• Delivered a 10% comp increase after first year in position, followed by an additional 5-10 % comp each year continuously growing the business, customer base and average sale, doubling sales in 5 years• Created an open door, team first environment in which employees are engaged and productive• Reduced turnover rate and cultivated a highly skilled and impactful team of support staff• Reduced shrink and controllable expenses resulting in record improvement in profit margin

• Supported the execution of HR initiatives for multiple stores within the district• Conducted leadership training on associate relations topics• Obtained feedback through store visits and town halls• Served as a resource and provided guidance on all company policies• Managed hiring, training, and developing, retention and employment practices• Investigated government compliance issues• Assisted with mediations and unemployment hearings• Provided support and guidance in decisions regarding terminations, disciplinary matters, and performance improvement plans• Assisted with labor relations and protest activity. Oversaw Leave of Absence requests and reasonable accommodations.• Ensured appropriate and timely resolution of all associate issues• Significantly raised employer of choice survey scores each year through associate engagement• Trained associates on customer service initiatives resulting in significantly higher scores on customer surveys• Increased diversity among associates, improving A.A.P. results through job fairs and awareness• Chief Change Agent, leading teams through restructuring and cross-training opportunities• Lead the region in responding and resolving associate relations issues and alert lines• Built supportive culture between stores and coordinated personnel placements• Participated in implementation of Women in Leadership program• District Diversity Co-captain• Raised KPI and HR scorecard results• Scheduling to budgeted forecast for associate and customer engagement• Handled workers compensation and general liability claims• Executed job restructures, successfully placing associates in new positions• Implemented cross training initiatives improving retention rates• Maximized WOTC Credits

•Managed hiring, training, and developing, retention and employment practices•Scheduling to budgeted forecast for associate and customer engagement•Workers comp and general liability claims•Monitored government compliance

• Supervised daily operations, sales, margin and merchandising for all apparel departments, as well as home fashions and housewares• Scheduled, coached, trained and implemented company strategies• Re-merchandised all Softlines departments improving overall store standards• Increased sales through training of associates in merchandising and sales skills• Successfully lead teams through strategic planning resulting, in winning many sales competitions• Fostered teamwork and improved overall morale store-wide

• Supervising the scheduling, coaching, and operations for a team of over 200 employees• Core roles included: Staffing, Developing, Training and Retention• Oversaw expenses and charitable donations program• Executed payroll processes and budgetary guidelines• Managed the safety process and claims for both workers comp and general liability• Captained Succession planning• Responsible for training and motivating department managers to increase knowledge and productivity• Managed and assisted with corrective action procedures• In charge of daily operations as part of leadership rotation • District HR Champion• District Assessment Team • District Safety Committee and Zero-Based Budgeting Board Member• Golden Contribution Award• Staffed and trained team members for new store openings and remodels in multiple locations.• Recognized for building strong community relationships through grants and volunteer events