Suzanne Donnison Email & Phone Number

Sydney, NSW, AU

A dual role. As Small Business Consultant accountable for providing advice to small businesses, including conducting business assessments to develop customised solutions, tailoring guidance to navigate challenges, and engaging with clients. In conjunction with this role, led the development of a personal residential property, ensuring project was delivered.

Sydney, New South Wales, Australia

Accountable for overseeing the strategic direction and day-to-day operations of the support & services team. Responsible for overseeing the team’s achievement of sales targets by providing consulting services, facilitating the transition of customers to new support agreements, and migrating clients to the hosted Cloud Platform. Led a team of 14 employees.

North Ryde

Accountable for overseeing the strategic direction and day-to-day operations of the support & services team. Responsible for overseeing the team’s achievement of sales targets by providing consulting services, facilitating the transition of customers to new support agreements, and migrating clients to the hosted Cloud Platform. Led a team of 14 employees.

Accountable for optimising support workflows, fostering a culture of continuous improvement, and led initiatives to enhance product usability and customer experience. Responsible for ensuring the delivery of top-tier technical assistance and customer service to users, maintaining high levels of satisfaction and retention.

Accountable for providing leadership to ensure seamless support operations and exceed client expectations in delivering exceptional services across technical aspects. Responsible for overseeing on-call support, managing escalated issues, and rosters. Led a team of 17 employees across Asia Pacific region to support global customer base.

Conveyancing Certificate, Conveyancing

Certificate In Marketing