Subject matter expert leading delivery of efficient and effective system and technical processes aligned to business priorities through a deep understanding of the strategies and key objectivesManage Veeva MedComms for scientific engagement & medical information content.• Subject Matter Expert and Voice of US Medical Affairs in Demand management advancing innovation and best practices with content management and distribution.• Partnerships with Commercial and Tech organizations focusing on governance and agile change management.• Partnership with Veeva to influence product roadmap.Owner of Veeva MedComms strategic roadmap.• Drive initiatives supporting global and regional strategic objectives including digital and multi-channel transformation.• Roadmap enables effective performance management of priority objectives and cross-functional teams.Procure first Clinical Trial data, integrate into Veeva CRM.• Enable 360-view for Medical Field improving site investigator experience• Champion closer partnership with Clinical to improve the success of our clinical trialsAsset Owner, manage team’s system configuration assets and relationships • Minimize risk due to critical impacts caused by environment change management.

Project Delivery - Customer EngagementManaged cross-matrix teams and engaging with Global Process Owners, Business Owners, and Vendors through project lifecycle to ensure solutions are compliance and fit for purpose• US technical lead with 4-yr initiative to replace geographically dispersed and siloed applications with globally aligned strategy using Veeva cloud-based systems. Matrix managed design, delivery, testing and operations teams thru project lifecycle. • Documentation Lead managing software development lifecycle documentation. Collaborated closely with the Global Team Leads and Quality Risk & Compliance Authority ensuring program documentation followed SOPs and compliant for audits. • Led engagement entry simplification for both Commercial and Medical field using CRM application driving new processes to prevent invalid data entry and extra action steps, reducing data entry from hours to minutes.• Release Manager solely responsible for the planning and coordination of enhancement releases. Maximized resource allocation of communications, development, quality assurance and production support teams. Delivered 50 large and small projects with no rework of any deliverables.