Suzanne Gibbons Email and Phone Number
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Experienced Presenter with a demonstrated history of working in the Financial Services Industry and Oil and Gas Industry. Strong media and communication professional skilled in Microsoft Excel, Customer Service, Microsoft Office, Training, and Financial Services.
Quilter Financial Planning
View- Website:
- quilterfinancialplanning.co.uk
- Employees:
- 357
-
Project AdministratorQuilter Financial PlanningJarrow, Gb -
Xplan Support CoordinatorQuilter Sep 2018 - PresentNewcastle Upon Tyne, United Kingdom -
Payroll AdministratorBt Apr 2018 - Sep 2018South Shields, Tyne And Wear, United Kingdom -
Drivers Line OperatorPanther Distributors Private Limited Feb 2018 - Apr 2018 -
PresenterYounique Jun 2017 - Apr 2018
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Project AdministratorNational Oilwell Varco Jan 2015 - May 2017 -
Customer Services AdvisorAlliance Trust Nov 2007 - Jan 2015Day to day handling and maintenance of Client's Accounts including account maintenance, transfers in and withdrawalsProviding excellent Customer Service on both the telephone and emailsBeing proactive to solving problems within Client's accounts with positive outcomesAd hoc administration such as sending letters and forms for individual clientsManaging Online Money Laundering folder and keeping it up to dateCommunicating with all parties - peers/management - where necessary to solve customer queries Training new members of staff to be competent answering calls and dealing with all internal and external queries -
Dealing Desk AssistantAlliance Trust Apr 2010 - Oct 2014Run Daily price feedExecute both online and telephone trades for clients who have been unable to dealPlace Non - EMX OEIC dealsCommunicate with all teams in ATS with Market conditionsCheck Conditional orders that have not traded and communicate with others to ensure it is completed correctlyManually allocate OEIC trades and check system for any at instructedAnswer queries from the Telephone team and listen to broaden Knowledge Monitor, record and feedback daily and weekly StatisticsCommunicate with IT with any system problems or queriesLiaise with Asset Services Team regarding any mismatches and stock queriesRun Reports and communicate with other parts of the business Set up Postal SwitchesExecute both postal and Automatic offline tradesProcess corrections and specialsGenerate and communicate with MBA regarding contract notesSet up new securities based on clients request -
Office Angels -Temporary Customer Service AdministratorAlliance Trust Apr 2007 - Nov 2007Day to day handling and maintenance of client's accounts including transfer in and out of accountsProviding excellent customer service over telephone Being proactive in solving problems with clients accounts to a high standardAd hoc administration such as sending letters and specialized forms for each individual clientCommunicating with all parties - management/Hr/peers where necessary to deal with customer queries and information -
Customer Service SupervisorSchuh Sep 2005 - Apr 2007providing excellent customer serviceResponding accurately and effectively to head office briefs, providing innovative solutions to poor selling products where possible and working with the objective of always exceeding customers' expectations.Communicating with all parties - staff/peers/senior management/HR, where necessary to deal with queries/staff issues/company information.Complete all administration procedures efficiently and effectively.(stock take, returns, float etc)Project management of promotions.Being proactive in distinguishing opportunities to maximize sales. -
Senior SalesUsc Apr 2005 - Sep 2005Managing stock to ensure targets are exceeded and replenished immediately.Offering an excellent level of customer service.Topshop - Advanced Level Sales Advisor - April 2002 - 2005Acting manager position on occasions.Be conversant with stock control, selling and BSA.Develop strong relationships with management to ensure close working.Managing store motivation, encouraging staff to exceed targets, identify any training requirements and lead by example.Managing deliveries ensuring stock is accounted for and replenished immediately.Ensure administration procedures are efficiently carried out.
Suzanne Gibbons Skills
Suzanne Gibbons Education Details
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Marketing -
High School Of DundeeEducation -
University Of Abertay, Dundee.Highers - High School Of DundeeMarketing
Frequently Asked Questions about Suzanne Gibbons
What company does Suzanne Gibbons work for?
Suzanne Gibbons works for Quilter Financial Planning
What is Suzanne Gibbons's role at the current company?
Suzanne Gibbons's current role is Project Administrator.
What is Suzanne Gibbons's email address?
Suzanne Gibbons's email address is su****@****nov.com
What is Suzanne Gibbons's direct phone number?
Suzanne Gibbons's direct phone number is +4474702*****
What schools did Suzanne Gibbons attend?
Suzanne Gibbons attended Abertay University, High School Of Dundee, University Of Abertay, Dundee.highers - High School Of Dundee.
What skills is Suzanne Gibbons known for?
Suzanne Gibbons has skills like Customer Service, Financial Services, Investments, Training, Microsoft Office, Microsoft Excel.
Who are Suzanne Gibbons's colleagues?
Suzanne Gibbons's colleagues are Iain Armstrong, Chloe Kumar Cemap, Peter Colechin Fpfs Chartered Financial Planner, Niall Gorman, Andrea Smyth, Andrew Mcintosh, Owen Madlin Dipfa.
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Suzanne Gibbons
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