Suzanne Graham Email and Phone Number
Suzanne Graham work email
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Suzanne Graham personal email
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As a leader in the Customer Success, Customer Experience, and SaaS technology space, I love watching customers get excited about what smart software can help them achieve. I love a good process....and building one when it doesn't exist. I love being a part of a diverse and scrappy team of problem-solvers. I love watching people grow and evolve. I love data integrity. I love it when people are curious. I love finding the humor (and humanity) in difficult situations. I hate ranch dressing. I love paying attention to the details. I love making others feel valued.
Salesloft
View- Website:
- salesloft.com
- Employees:
- 201
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Manager, Digital Customer ExperienceSalesloft Aug 2024 - PresentAtlanta, Ga, Us
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Manager, Customer SuccessSalesloft Oct 2021 - Sep 2024Atlanta, Ga, UsLed and managed an amazing team of customer success managers dedicated to serving our scaled customer segment at Salesloft. Also drove team-wide and cross-departmental initiatives to transform the way we serve our customers through digital and tech-touch success programs.
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Customer Success Manager, Team LeadSalesloft Dec 2020 - Oct 2021Atlanta, Ga, UsPromoted to lead the day-to-day motions of our scaled CS team, as well as partner with senior leadership to craft strategy and optimize processes.
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Customer Success ManagerSalesloft Mar 2019 - Dec 2020Atlanta, Ga, UsJoined Salesloft as part of our newly-formed scaled customer success team, focused on empowering our growth customer base to achieve powerful business outcomes. Directly supporting the needs of Commercial and Enterprise customers across the globe.Serving in this role reignighted my passion for strategy and people leadership.
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Senior Implementation ManagerAllegis Global Solutions Jun 2016 - Mar 2019Hanover, Maryland, UsPromoted to Manager, then Senior Manager where I led full cross-functional project teams dedicated to implementing Allegis's managed service offering and accompanying vendor management platform from partners such as SAP Fieldglass and Beeline. Managed direct reports as well as indirect management of project and partner team members. Maintained and nurtured strategic relationships with executive stakeholders. Obtained my PMP certification. -
Implementation ConsultantAllegis Global Solutions May 2014 - Jun 2016Hanover, Maryland, UsPromoted to role of Implementation Consultant. Primarily functioned as a systems and business analyst for the implementation of managed service programs and vendor management software systems to global enterprise clients. Led business workflow analysis, quality assurance, and change management workstreams across multiple concurrent customer projects spanning anywhere from 3 months to 2 years in duration.
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Lead Staffing SpecialistAllegis Global Solutions Jan 2011 - May 2014Hanover, Maryland, UsHired to manage a large-scale contingent workforce program and supporting vendor management software onsite for a global, enterprise-level client. In charge of day-to-day operations for the program including requisition qualification, candidate screening, workflow and process optimization, and administration and configuration of vendor management software.
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It RecruiterTeksystems Sep 2008 - Feb 2011Hanover, Md, UsBegan my career by matching qualified technical professionals with employment opportunities, as well as working with clients to address their specific staffing needs. Built a strong foundation in client relations and developed the passion and acumen for a continued career in the tech space. -
Intern For Children'S Miracle NetworkChildren'S Healthcare Of Atlanta May 2007 - Aug 2007Atlanta, Georgia, Us
Suzanne Graham Skills
Suzanne Graham Education Details
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Wake Forest UniversityFilm
Frequently Asked Questions about Suzanne Graham
What company does Suzanne Graham work for?
Suzanne Graham works for Salesloft
What is Suzanne Graham's role at the current company?
Suzanne Graham's current role is Customer Success & Experience Leader.
What is Suzanne Graham's email address?
Suzanne Graham's email address is su****@****ail.com
What schools did Suzanne Graham attend?
Suzanne Graham attended Wake Forest University.
What skills is Suzanne Graham known for?
Suzanne Graham has skills like Business Process Analysis, Business Process Design, Change Management, Process Improvement, Human Capital, Customer Service, Training Delivery, Team Leadership, Program Management, Vendor Management, Talent Acquisition, Technical Recruiting.
Who are Suzanne Graham's colleagues?
Suzanne Graham's colleagues are David Shvimer, Meagan Traldi Osborne, Mia A., Joanna Mueller, Bryan Quang, Ben Sisk, Nate Renner.
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