Customer Service Team Lead
Jet Black
Lead a team of 21 agents
Nov 2019 - Feb 2020
AeroLeads people directory · profile
Suzanne Griffiths Email & Phone Number
Currently looking
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 57%
Role
Currently looking
Location
Salt Lake City, Utah, United States
Who is Suzanne Griffiths? Overview
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Suzanne Griffiths is listed as Currently looking based in Salt Lake City, Utah, United States. AeroLeads shows a matched LinkedIn profile for Suzanne Griffiths.
Suzanne Griffiths previously worked as Customer Service Team Lead at Jet Black and Training Facilitator at Walmart Ecommerce.
Profile bio
About Suzanne Griffiths
Suzanne Griffiths is a Currently looking.
5 roles
Suzanne Griffiths work experience
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Training Facilitator
I am currently a trainer for Walmart eCommerce. I have facilitated for three different companies within our eCommerce umbrella: Walmart.com, Jet.com and Hayneedle.com. I enjoy traveling for work as this gives me the opportunity to meet new people and experience new cultures.
Sep 2018 - Nov 2019
Member Services Specialist
Being a Member Services Specialist for Jet.com, which is under the Walmart eCommerce umbrella, I was able to take care of our customers via phones, email and chat. I also worked in the Social Media department for a short time before moving on to training. Offering world class customer service is what I am about, no matter the channel!
Dec 2015 - Sep 2018
Quality Assurance Specialist
I QA'd all channels; phone, email and chat. I thoroughly enjoyed coaching agents and giving tips to assist them in taking their skills to the next level. The more world-class agents we have servicing our customers, the better!
Jul 2016 - Aug 2017
Customer Service Leadership
I started at eBay as a phone agent then moved over to help start the chat team. From there I was promoted to what was called the CARE Team - taking escalated calls and coaching agents. I love sharing my best practices!
May 2011 - Nov 2015
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What is Suzanne Griffiths's role at their current company?
Suzanne Griffiths is listed as Currently looking.
Where is Suzanne Griffiths based?
Suzanne Griffiths is based in Salt Lake City, Utah, United States.
What companies has Suzanne Griffiths worked for?
Suzanne Griffiths has worked for Jet Black, Walmart Ecommerce, and Ebay Inc.
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