Suzanne Hatcher Email and Phone Number
With a seasoned background in both nursing assistance and customer care supervision, my journey at PRIVATE DUTY SERVICES, INC. is defined by a dedication to service excellence and leadership. My skills in problem-solving and communication have been honed through handling difficult situations with empathy and strategic insight, ensuring positive outcomes in the healthcare domain.The role as a Customer Care Supervisor has allowed me to drive significant improvements, including a remarkable reduction in customer appeasements and the development of emerging leaders. Our team's commitment to nurturing growth and success in our employees echoes through the thriving environment we've cultivated, marked by efficiency and heartfelt care.
Private Duty Services, Inc.
View- Website:
- allaboutfamilyprivateduty.net
- Employees:
- 298
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Customer Care SupervisorPrivate Duty Services, Inc.Altamonte Springs, Fl, Us -
Nursing AssistantPrivate Duty Services, Inc. Jan 2019 - PresentVan Wert, Ohio, Us -
Customer Care SupervisorPrivate Duty Services, Inc. Jan 2019 - PresentVan Wert, Ohio, Us -
Customer Service RepresentativeWilliams-Sonoma, Inc. Oct 2019 - Jun 2020San Francisco, Ca, Us -
Customer Care Supervisor24-7 Intouch / The Ny Times Jun 2018 - Jul 2019I started out as a Customer Care Advocate then got promoted to a supervisor. I trained new advocates and also worked with our Customer Care Advocates daily to help them with the accounts of The New York Times subscribers. Most of our customer called in to discuss their accounts but they also emailed and chatted in for help. It was either for their account or access to their online subscription. It was position that you had to be very good at multi taking and also deescalting customer's
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Operations Manager & DispatcherFamily Amparo Transportation Llc Jan 2016 - May 2018Calling and brokering deals for loads. Booking loads for my drivers. Hiring employees. Keeping permits and licenses up to date. Booking keeping and other day to day operations -
Vacation Sales AdvisorHilton Worldwide Jan 2016 - Jun 2016Cold called customers to sell them a mini vacation and potentially a timeshare. -
Nursing Assistant/ Home Health AideSelf-Employed- Private Duty Nursing Services Jan 1997 - Jun 2015
Suzanne Hatcher Education Details
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Beth-Center School District
Frequently Asked Questions about Suzanne Hatcher
What company does Suzanne Hatcher work for?
Suzanne Hatcher works for Private Duty Services, Inc.
What is Suzanne Hatcher's role at the current company?
Suzanne Hatcher's current role is Customer Care Supervisor.
What schools did Suzanne Hatcher attend?
Suzanne Hatcher attended Beth-Center School District.
Who are Suzanne Hatcher's colleagues?
Suzanne Hatcher's colleagues are Tina Chinn, Monimia Murphy, Madeline Anthony, Brenda Fluellen, Danielle Dinnius, Kitty Undefined, Tamera White.
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