Suz Henderson Email & Phone Number

Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Rangiora

• As a member of the Executive Team and Senior Leadership Team, I hold responsibility for $14m (wholesale business) and $3m (café business); building and promoting strong, long lasting customer relationships resulting in.
• Devising sound growth centric strategy in order to identify and secure new business opportunities.
• Accountable for building high-performing teams, who are set up to successfully deliver Rangiora Bakery’s strategic goals.
• Actively selling into Australia and The Pacific Islands (50% wholesale business is offshore) and currently in negotiations with Japan, Taiwan and South Korea for a range of Retail and Foodservice product.
• Ultimately responsible for all new product development generation and sign off.

Christchurch

• Responsible for Gilmours, Toops & Trents (GTT), I increased the overall long term commercial profitability from national foodservice accounts with the aim of GTT becoming the supplier of choice.
• Identified added value propositions, aiding mutually sustainable growth and profitability for both the customer and GTT.
• Analysed market conditions and competitor activity to maintain a competitive advantage.
• Managed supplier relationships and coordinated supplier negotiations for improved pricing and product support whilst managing customer product ranging and forecasting of bespoke/proprietary SKUs.
• Fostered positive work relationships within Foodstuffs New Zealand and among GTT distribution partners was crucial to my ability to offer sound business based recommendations to my customers.
• Conducted quarterly business reviews to ensure GTT maintained a clear understanding of business objectives, reporting on and adjusting agreed KPIs as required.

Christchurch

As Business Development Manager I maintained responsibility for Trents Wholesale and was responsible for managing existing multi site foodservice customers and sourcing new opportunities within the South Island.

Christchurch

Christchurch

Being the owner of a small café I was responsible for the entire running of the operation-from cooking, to customer service, staff training, marketing, product development, stock control, cost analysis and the monthly accounts. Through hard work & a comprehensive understanding of the market place, jinja ltd grew to encompass catering, private functions.

Chrsitchurch

Key to my success in this role was Identifying and securing new commercial projects within the South Island. Many of these were multi site operations, project managed by contractors. Consequently understanding the core customers’ business objectives was critical to implementing processes that ensured Smail & Co delivered products and services in line with.