Suzanne Herbert Email & Phone Number

A recognized IT leader known for developing strategic vision to assist the development of optimal staff performance, Suzanne Herbert provides a range of unique and executive-grade business performance and is credited with strong operational improvements at Toshiba. As a Software Engineer, Suzanne has developed a series of practices that best delivers high-quality results by aligning management practices with underlying business goals, developing substantial improvement to software services, product development, and staff performance. With an expansive background in the effective leverage of company resources, Suzanne’s software services have been instrumental in providing multiple companies with a spectrum of high caliber systems.

Listed skills include Microsoft Office, Project Management, Program Management, Business Analysis, and 4 others.

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  Information Technology Specialist

  Ctg

  Nov 2000 - Present

  During the initial years offering IT services to IBM, Suzanne worked to develop an Automated Regression Testing Tool (ARTT) for Kroger, recruit a highly efficient team, and manage general workplace issues. At IBM, one of Suzanne’s most notable achievements was to identify business opportunities in providing product services and to jump start a team of professionals in operating policies and procedures to deliver high visibility projects. In addition, her development of process improvements resulted in cost reduction. With a focus on strategic solutions to best elevate the efficiency and quality of corporate practices, she also assisted in spearheading comprehensive advancements – achieving the “Above and Beyond” Award from executives for developing the instructional process - and ushering in a reduction of customer field defects, dramatic compression of testing times, and an increased internal revenue with new product sales year after year. During her time with IBM, Suzanne was a product manager responsible for traveling to customer sites and training them on the automated testing product, developing automated testing scripts for customers. She also performed internal training, guided her team in product improvements, and provided related customer support. Employed by the top, market leading entities such as IBM and Toshiba, she has lead the software development industry. In addition, she developed software for specialty retail companies such as FAO Schwarz, Gucci America, American Eagle Outfitters, Brookstone, Cache, & GNC.

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  State University Of New York Institute Of Technology At Utica/Rome

  Computer Science