Suzanne Jackson Email & Phone Number

San Jose, California, United States

Santa Clara, CA

-Leading shifts and ensuring that all team members are relieved for breaks. -Serving guests specialty coffee and tea in a warm and welcoming manner.-Planning and hosting events; handling all event related logistics.-Training new employees and supporting them in their professional development.-Ensuring healthy morale of team members and correcting issues as.

Cupertino, CA

-Educated and empowered children ages 4 to 12 on outdoor education, adventure sports and outdoor safety.-Created lesson plans for each day based on week’s theme (e.g. expedition, family camping, outdoor cooking).-Managed groups of 13 campers and redirected students exhibiting behavior challenges. -Provided customer service and daily updates to parents.

Los Gatos, CA

-Provided customer service and support to clients in the form of dozens of emails and phone calls per day and regular in-person consultations; efficiently solved issues and provided solutions for clients.-Connected clients with tutors while helping them navigate through the sign-up process.-Served as the liaison between clients (students and parents).

Santa Cruz, CA

-Bought relevant merchandise as desired for the Boutique.-Acted as point of contact for designers and artists, and managed orders associated with them.-Provided excellent customer service to clients and customers.-Supported in creating interior atmosphere to best represent boutique.

Capitola, CA

-Acted as first point of contact for the gym.-Provided membership enrollment and retail sales.-Prepared and cleaned the yoga studio as necessary for events and for smooth flow of operations.

Santa Clara, CA

-Processed permits, designs, and new projects as well as answering emails regarding the flow of projects.-Assisted commercial Supervisor in reviewing paperwork applicable to the operation of the project.-Completed estimates, employee time sheets, and tracked daily production.-Created new processes to improve efficiency and office flow, and trained new.

San Jose

-Acted as first point of contact for the gym and responsible for membership enrollment and retail. -Taught belay classes, and belayed for children’s parties as well as team building events.-Prepared and cleaned the gym as necessary for events and flow of operations.

San Jose, CA

-Served guests specialty coffee and tea in a warm and welcoming manner.-Developed relationships with customers and ensured guests are satisfied with their customer service experience.-Cashiered, organized, and cleaned as necessary for the overall aesthetic of the café.

Monterey, CA

While at San José State University, I had the fortunate opportunity to be a member of an internship-style class called the Special Events Management Team. This program trained the class as Pebble Beach managers and presented me with many opportunities to work events as a Pebble Beach Assistant Hospitality Manager.

San Jose, CA