PERSONAL PROFILE: An accomplished adaptable administrative professional, with a proven track record of success I am hard working, conscientious, reliable and naturally enthusiastic.EXPERIENCE & STRENGTHS: An effective communicator, I have the ability to deal professionally and supportively with people at all levels Experienced in providing excellent customer service both internally and externally Experienced at working to deadlines and under pressure, whilst taking responsibility for many day-to-day administration tasks ensuring I always meet my key objectives Proactive and flexible with an exceptionally positive attitude I actively seek and find solutions to challenges I am a good listener and an exceptional team-player - I am trustworthy, caring, compassionate, loyal and determined
Clarion Housing Formerly Circle Housing
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Legal Support Officer (Contracts)Clarion Housing Formerly Circle Housing Oct 2012 - PresentLondon Area, United KingdomDelivering support for Lawyers and Paralegals within the Litigation, Property & Contracts team as appropriate in providing legal advice, representation and legal transactional workCoordinate the non-specialist admin support required for the legal team through liaison with the Business Support team, including the processing of invoices, purchase orders and purchasing card accounts, run PO reports to assist with budget monitoring Working to agreed deadlines, only escalating work to senior team members when required Aligned with the Governance Support Officer to arrange sealing and signing of legal documents, checking approvals and maintaining the sealing register Sole systems administrator for the legal case management system (IKEN), setting up and closing cases, inputting data, running reports, liaising with the software provider, delivering training to ensure the system is fully functional and being used accurately by the legal team Contacting legal Personnel as instructed by the Principal Litigation Lawyer, the Principal Property & contracts Lawyer and or the Head of Legal Services Fully compliant with all processes and procedures established within the Legal team to ensure the efficient and effective provision of legal services across Clarion and its Group partners, including maintaining such data records and registers as required by the Principal Lawyers and complying with policies and practices for sound data management
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Senior Customer Services OperatorHappy Computers Ltd Jul 2010 - Jan 2012Aldgate LondonSummary of Key Tasks Responding to a large range of client enquiries, working with each of them to ensure customer delight Managing the LVSC bookings to ensure that every course is assigned a trainer and a room and that each course generates a minimum amount of income Producing income forecast reports for the CEO Liaising with trainers on a day to day basis and providing support as needed Summary of Key Achievements I worked closely with the staff at Happy and the LVSC trainers that transferred over, to ensure the transition went smoothly and the partnership continues to succeed I very quickly became an integrated member of the Happy customer service team demonstrating my ability to work under pressure in a busy commercial operation -
Training OfficerLvsclearning Sep 2005 - Jul 2010Handling enquiries on learning opportunities provided by the Services DepartmentMaintaining an accurate database of learning opportunities, bookings and participationPreparing refreshment lists, support materials, evaluation forms and training packs prior to each course and producing course certificates where applicable.Liaising and supporting trainers on a day to day basisI achieved knowledge of the DataEase system that was used to manage clients accounts and their courses
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Senior Office AdministratorThe Scarman Trust Jul 2004 - Aug 2005Maintaining the grants programme databasesManaging applications including shipping packsUpdating interview schedules; managing petty cash for London teamMaintaining personnel administration & records for London teamMaintaining record of expenditure and income for London RegionI achieved knowledge of running the whole grants programme -
Pa To Acting Chief ExecutiveLvsc Sep 2003 - Jul 2004Answering queries about the Director's diaryWelcoming visitors and providing refreshments Managing correspondence; photocopying and collation of papers and documents; taking minutes; dealing with telephone enquiries Organising and service meetings of LVSC's Senior Management Team, Board of Trustees and other meetings or committees established by the BoardPlacing adverts, organising application packs, maintaining administrative systems to record all applicants and equal opportunities monitoring detailsI achieved knowledge in the above and in short-listing and interviewing panels, requesting references, and maintaining personnel files
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Freelance Project Administrative ConsultantAkronym Apr 2003 - Aug 2003Building and maintaining a website for Haringey Empowerment Network Built a Database using Access 2000 Administrative Duties, including writing minutes & attended meetingsOrganising Conferences & EventsEARLIER CAREER HISTORY INCLUDES:LVSC
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Senior Administration & Information OfficerLondon Borough Of Islington Oct 2000 - Mar 2003Answering queries about the Director's diaryWelcoming visitors and providing refreshments Managing correspondence; photocopying and collation of papers and documents; taking minutes; dealing with telephone enquiries Organising and service meetings of LVSC's Senior Management Team, Board of Trustees and other meetings or committees established by the BoardPlacing adverts, organising application packs, maintaining administrative systems to record all applicants and equal opportunities monitoring detailsI achieved knowledge in the above
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Administration OfficerMental Health May 1999 - Sep 2000
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Administration OfficerAsylum Seekers Apr 1998 - May 1999
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AdministratorFinsbury Town Hall Mar 1998 - May 1999Produced Birth, Marriages and Death certificates for customers
Suzanne K. Education Details
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North London University Now Call Metropolitan UniversityInformation Technology -
Bullsmoor Secondary In EnfieldGcse -
PimlicoIt & Psychology
Frequently Asked Questions about Suzanne K.
What company does Suzanne K. work for?
Suzanne K. works for Clarion Housing Formerly Circle Housing
What is Suzanne K.'s role at the current company?
Suzanne K.'s current role is Currently Legal Support Officer (Contracts) at Clarion Housing Group (formerly Circle Housing) Formerly Governance Administrator.
What schools did Suzanne K. attend?
Suzanne K. attended North London University Now Call Metropolitan University, Bullsmoor Secondary In Enfield, Pimlico.
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