Suzanne Kinahan Email & Phone Number

I am a transformational leader and adaptable director of operations who builds teams by compassionately mentoring and promoting internally while savvily managing responsibilities across multiple areas.As a leader, I believe in developing programs that elevate everyone in the company by providing mentorship, training, and finding the best methods for encouraging participation and growth. I examine the interplay between different organizational layers to ensure that everyone involved is working to improve the organization. When confronted with communication gaps, I make solutions that fix the problem and increase efficiency overall.I am keenly aware that operations that run smoothly have hidden depths. I navigate these complexities with trust in my teams, skillfully managing relationships with vendors and clients to assure the best experience possible. I am resilient and empathetic in my problem-solving and quick to see areas where systems and processes can be improved. I patiently analyze problems, collaborate to create innovative solutions, resolve inherent issues, and streamline operations.Having started my career as a project specialist designing and revitalizing tours, I am well-versed in creating success within budget constraints through respectful negotiation. As a director of projects, I learned how to think on my feet and make positive changes to the systems in place. Now, I design and implement strategies to increase revenue and quality while managing the complex relationships between clients, employees, and vendors.The relationships I cultivate at work mean everything to me, and I’m always ready to put the work in to keep them healthy. When I need some “me time,” you’ll find me jogging or getting my hands dirty in my garden. Let’s connect! (Ask about gardening or my cat!)