Suzanne Moore Email & Phone Number

Greenwich, Connecticut, United States

• Achieved monthly billing exceeding $12M by leading CAM and RE Tax reconciliation process.• Reduced data entry 60%, increased timely tenant payments and collections and reduced data input and accuracy via researching, establishing, and implementing an online tenant portal.• Established, led and maintained a company-wide training program for teaching new employees the importance of CAM recovery, reviewing vendor invoices, correcting coding, capital expenses, reducing processing errors, and increasing expenses recovered.• Prepared and reviewed annual budgets, ensuring CAM expenses were correctly allocated, allowing for full recovery of said expenses.• Maximized revenue by meticulously tracking tenant sales reports, ensuring accurate calculation and collection of percentage rent according to lease terms.• Minimized billing errors, maximized revenue collection, and ensured compliance with lease agreements by developing and implementing company leasing log for tracking all new leases and amendments for rent commencement dates and other critical billing details.• Drove timely payments, reducing DSO, by establishing and managing comprehensive approach to bad debt management, utilizing Arrears/Collections Reports, proactively identifying, and addressing tenant delinquencies, and collaborating with legal counsel on effective collection strategies. Improving cash flow.• Protected billing integrity by establishing monthly reconciliation report process and reviewing rent adjustments and tenant status changes for accuracy.• Saved money, improving cash flow by identifying and implementing cost-effective solution for tenant utility monitoring and billing, selecting, and integrating a specialized vendor.• Improved account receivable data and financial statement accuracy via assisting CFO with quarterly closing and SEC filings for 10Q and 10K reporting, establishing, and upholding effective account receivable SOX procedures, and utilizing internal control knowledge.