• Collaborate with the VP for Student Affairs, Assoc. VP for Student Affairs/Dean of Students, and other student affairs directors in providing quality results-oriented services, leadership opportunities and learning experiences that promote student success and development.• Enhance the experience of residential students by providing: purposeful programming, engaging community, meaningful experiences, and effective staff training.• Select, train, supervise, and evaluate 3 professional Area Coordinators, 24 Undergraduate Resident Assistants, and one work study student.• Develop and modify as appropriate the departmental annual plan with specific, achievable and measurable short term goals.• Assist the Vice President for Student Affairs in budget preparation and any required adjustments for the Residence Life program.• Administer all department policies, procedures, assessment, and practices • Oversee the development and publication of all printed and electronic material associated with the residence life department.• Communicate housing assignments to all new and returning resident students• Coordinate the enforcement of residence hall policies through the established University judicial process and utilizing appropriate constituencies such as: Dean of Students, VP for Student Affairs, Campus Security, and the Bristol Police.• Adjudicate student conduct cases. Serve as university hearing officer, advisor, and referral agent. • Coordinate and Serve in professional on-call rotation for campus.• Work co-operatively with Facilities staff and Housekeeping staff to oversee room occupancy, housekeeping, and maintenance issues.• Provide appropriate counseling and mediation to students and staff.• Develop and maintain close and positive working relationships with other units of the University essential to the operations of the University and the residence life department.• Make referrals to other college and/or Community agencies.

Coordinate daily administration and operations for three Residence Halls and one Apartment Style Community containing 1,500 Co-ed upperclassmen residents. Coordinate, supervise, select, evaluate, and train 10 Control Desk staff members during University break periods. Select, train, supervise, and evaluate 25 undergraduate Resident Assistants and 4 Graduate Resident Directors. Co-supervise and train 4 Area Office Assistants and 20 Front Desk Assistants. Provide appropriate counseling and mediation to students and staff. Make referrals to Counseling and Psychological Services, Student Health Services, Dean of Students Office and other university agencies. Adjudicate student conduct cases. Serve as university hearing officer, advisor, and referral agent for the Office of Community and Ethical Standards. Work co-operatively with Facilities staff and Assignments staff to oversee room occupancy, housekeeping, and maintenance issues. Instruct EDC 390: "Student development, leadership, and counseling for university paraprofessionals" course to first year Resident Advisors. Participate in curriculum development. Oversee Hall Council, Staff Development, and Resident Advisor Programming budgets Assist in management of SAACURH 2008 Conference budget of approximately $100,000. Serve in professional on-call rotation for campus of approximately 6,500. Serve as chairperson for Resident Assistant Leadership Institute, which includes training and orientation for over 180 Resident Advisors, 18 graduate resident directors, and 11 professional staff members.

Coordinated daily administration and operations for a residence hall of 825 co-ed first year students.Selected, trained, and supervised 20 undergraduate Resident Advisors, 1 Graduate Hall Director, and 3 ResidentComputer Consultants.Instructed “Introduction to Residence Life” course to first year Resident Advisors. Participated in curriculumdevelopment.Managed payroll processes for Night Monitors and Fitness Monitors.Participated in multiple levels of staff selection. Served as Co-chair for undergraduate Resident Advisor selectionprocess, which included 300 candidates.Co-supervised and trained 8 Summer Conference Aides, 6 Program Assistants, 14 Desk Attendants, and 18 Set-Up Crewmembers during summer conferences season. Served in professional on call rotation to respond toconference emergencies. Worked closely with the Hokie Passport Office, National Linen Corporation, Facilitiesand Dining Services to coordinate daily operations of over 120 conferences from May through August.

Assisted Area Coordinator with student discipline process. Kept track of discipline database, enforced student sanctions, handled discipline meetings, and coordinated referrals through the Office of Judicial Programs. Advised community wide hall government serving over 1,000 residents. Served as the advisor to the Peer Conduct Board. Managed a yearly budget in excess of $9,000.00. Hosted regional housing conference (South Atlantic Affiliate of College and University Residence Halls). Conference included 800 participants and a budget exceeding $100,000. Planned and implemented Diversity Programming for all on-campus residents. Developed new resource information for staff and students. Increased the cohesiveness and morale of the Housing staff through various activities and incentives. Trained Resident Assistants in programs during Resident Assistant Staff Retreat, including team building and diversity exercises. Served on paraprofessional duty rotation that served 2,100 on-campus residents and 46 staff members. Coordinated administrative efforts of 23 Resident Assistants in regards to building management and program planning.