Suzi Pollard Email & Phone Number

Australia

Melbourne, Australia

Responsible for managing and coordinating the effective delivery of technology enabled business solutions, meeting business objectives and goals and supporting the Chief Information Officer in the delivery of the Information Technology Strategic Plan.

Melbourne, Australia

I am responsible for delivery & implementation of software solution and infrastructure projects throughout Australia, New Zealand and Pacific Islands. Managing several concurrent projects from end to end. Key responsibilities include but not limited to: scoping, scheduling, budgeting, profit and loss, resourcing and resource planning, risk management, Issue resolution, quality assurance, customer relationships, delivery and project closure. Selected Key Achievements :• Built and maintained long lasting client relationships retaining trust over the long term.• Successfully Project Managed the first Court Management system into Vanuatu. This high-profile project resulted in three additional Vanuatu Government projects for LexisNexis.• Implemented an Agile style project management methodology to support the process in delivering successful projects.• Successfully managed many projects in parallel, over different geographical locations and time zones.Accustomed to managing developers, analysts, testers, specialist contractors and customers who are often based interstate or overseas.• Taking over one large new type of project, identified a major flaw in project estimation and costing, and found a solution by providing a full reconciliation and recommendations on how to move forward. Suggested different sales and tender approaches for future projects to avoid this type of error in the future.• Sold $130K in services and product in one year, while passing another $60K to Sales to close out.• Successfully implemented over 80 projects in the past 6 years ranging from 4 months to 2.5 years with a value upto $1.5M

Melbourne, Australia

Solutions consultant responsible for providing Application Consulting Services to Customers during the implementation of Practice Management solutions including business analysis, consultancy, training and support. Also responsible for sales support, report writing, data analysis and software testing, liaising with product developers, writing specifications for product change, writing training manuals, running workshops and speaking at conferences.Selected Key Achievements• Structured and provided solutions to client requirements, finding workarounds where needed to overcome software limitations •Turned around and won over a large group of disengaged solicitors and their support staff at one firm, engaging them to take on and accept the challenges that change presents. •Adapted structured training courses to suit the attendees, ensuring to keep everyone engaged and enthusiastic.•Often assisted clients in reconciling and reporting their current systems prior to implementation. These skills were especially useful when the client didn’t have in-house expertise, thus ensuring the projects could proceed and still meet tight time-lines set by project managers.

Melbourne, Australia

Bookkeeping services to external clients including trial balance & balance sheet.Administration and in-house training on Solution 6 software.

Melbourne, Australia

Management of accounts and mail room staff, Management reporting, Debt control, Systems administrator,Accounts payable, Payroll, General duties(Formerly known as Wisewould Lawyers)

Melbourne, Australia

Responsibility for the internal training of all partners and staff on the use of the Practice Management System and internal procedures.Reconciling all aspects of the legal bookkeeping system and providing monthly management reports. Resolving client and internal queries in relation to accounts, liaising with software consultants.Back-up and support for the Accounts payable and billings clerks.(Formerly Phillips Fox Lawyers)

London, United Kingdom

Supervising the department, Monthly management reporting, restructuring the department to improve its effectiveness & efficiency, Accounts payable.

London, United Kingdom

Various companies including Enterprise Oil, Manchees & Co Solicitors, Flextech Television.Duties included all aspects of bookkeeping to trial balance.

Sydney, Australia

Assistant to the Financial Controller. Responsible for all Accounts Clerk duties including payroll.(Previously known as NSW Cricket Association)

Melbourne, Australia

Responsible for maintaining the Accounting CRM system, month end management reporting and supervising the accounts clerks.Promoted from Accounts Junior Assistant, to Accounts Clerk and finally holding the role of Accounts Supervisor reporting directly to the Financial Controller.

Agile Project Foundation + Practitioner, Project Management

Prince2® Foundation + Practitioner, Project Management

Project Management Breakthroughs, Project Management