Suzanne Ricks

Suzanne Ricks Email and Phone Number

Experienced Customer Service Representative
Suzanne Ricks's Location
San Antonio, Texas, United States, United States
Suzanne Ricks's Contact Details
About Suzanne Ricks

I am experienced in customer service telecommunications. I have over 6 years of experience in this field. I am very accurate and detailed on my verbal and data entry skills. I am hands on and self-motivated with every task I am given.

Suzanne Ricks's Current Company Details

Experienced Customer Service Representative
Suzanne Ricks Work Experience Details
  • Usaa
    Loan Processor
    Usaa May 2017 - Sep 2017
    San Antonio, Texas Area
    Auto Loan Processor who made outbound calls to members and dealerships for approvalsFunded many loans daily and made sure to meet the daily averageTop producer for the teamLoan Rate Adjuster, received multiple loans eligible for a new rate updateCreated automatic payments for loans
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  • Alamo Tees & Advertising
    Sales Associate
    Alamo Tees & Advertising Oct 2016 - Feb 2017
    San Antonio, Texas Area
    Assist with new clientele and accommodated with their needs for servicesWorked with outside vendors to complete customer ordersHandled inbound and outbound calls from customers and for sales representatives
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  • West Business Solutions
    Personal Banker
    West Business Solutions Sep 2014 - May 2015
    San Antonio, Texas Area
    Handled inbound and outbound communicationsProvided technical support for the banking mobile applicationDocumented correspondence in accordance with the company policyWorked aside different levels of management to best satisfy customers’ needs
  • Methodist Stone Oak Hospital/ Biovideo
    Photographer/Film Editor
    Methodist Stone Oak Hospital/ Biovideo Aug 2013 - Jul 2014
    San Antonio, Texas Area
    Photographed and made videos of newborns with their familiesEdited photographs and videos with Apple SoftwareManaged inventory, time sheets, and Excel documents
  • Nucomm
    Customer Service Representative
    Nucomm Jul 2011 - Aug 2012
    San Antonio, Tx
    Received inbound calls to assist customers with their accountsResolved technical and billing issuesUp-sale internet and TV packages
  • United San Antonio Federal Credit Union
    Commercial Administrative Assistant
    United San Antonio Federal Credit Union Apr 2009 - Jul 2010
    San Antonio, Texas Area
    Processed data on new auto and commercial loansOutbound collections calls on past due auto and company loansScheduled appointments between management and clients
  • Guerrero Cpa
    Administrative Assistant
    Guerrero Cpa Oct 2008 - Apr 2009
    San Antonio, Texas Area
    Receptionist dutiesCreated invoices and applied payments to accounts using QuickBooksNetworked to promote business capabilities
  • Kennmark Group
    Staffing Coordinator
    Kennmark Group Oct 2007 - Feb 2008
    San Antonio, Texas Area
    Assisted staff with processing applicants and inputting candidate recordsScreened candidates
  • Hsbc Bank
    Collections Representative
    Hsbc Bank Jun 2006 - Apr 2007
    Tulsa, Oklahoma Area
    • Made multiple inbound and outbound calls to customers with delinquent accounts.• Resolved issues with angry customers.• Helped customers with ideas to help make their payment or transfer them to programs offered for debt. • Used customer service skills to make sure customer was pleased before getting off phone.

Suzanne Ricks Skills

Administrative Assistance Screening Credit Cards Payments Sales Data Entry Finance Serving San Maverick Real Estate Temporary Placement Complaints Cash Handling Film Management Hsbc Calls Parenthood Top Producer Newborn Commercial Lending Stone Resolve Turbo Powerpoint Friendly Accounting Results Oriented Preferences Networking Outbound Calls Business Services Photography Reports Portraits Inventory Microsoft Office Web Video Babies Microsoft Excel Message Oriented Middleware Bank Deposits Customer Service Call Centers Commercial Real Estate Loans Hospitals Auto Cpa Promotional Third Party Collections Home Negotiation Dvd Marketing Credit Typing Technical Support Project Planning Quickbooks Phone Etiquette Fax Oak Time Sheets Ibm Iseries Responsibility Answering Phones Administrative Work Meals Tax Car Wash Spreadsheets Collections Office Administration Apple Software Mac Receptionist Duties Video Continuing Education Microsoft Word Cash Administration Restaurants Invoicing Filing Farms Recruiting

Suzanne Ricks Education Details

  • Ashford University
    Ashford University
    Business Management
  • San Antonio Community College
    San Antonio Community College
    Business Management
  • John Marshall High School
    John Marshall High School
    12

Frequently Asked Questions about Suzanne Ricks

What is Suzanne Ricks's role at the current company?

Suzanne Ricks's current role is Experienced Customer Service Representative.

What is Suzanne Ricks's email address?

Suzanne Ricks's email address is su****@****ail.com

What schools did Suzanne Ricks attend?

Suzanne Ricks attended Ashford University, San Antonio Community College, John Marshall High School.

What are some of Suzanne Ricks's interests?

Suzanne Ricks has interest in Working Out, Continuing To Further My Education, Being A Mother, Working.

What skills is Suzanne Ricks known for?

Suzanne Ricks has skills like Administrative Assistance, Screening, Credit Cards, Payments, Sales, Data Entry, Finance, Serving, San, Maverick, Real Estate, Temporary Placement.

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