Suzanne Robichaud Email & Phone Number

As a highly detailed and quality-driven administrative professional with eight years of medical coding and billing experience, I thrive on delivering superior work by auditing charts and researching guidelines to produce clean claims.Currently I perform the duties of Team Leader for my coding and billing team at St. Thomas Medical Partners/Ascension Medical Group. I am deeply familiar with ICD-10, CPT and HCPCS codes which has enhanced my current role on my team. I work closely with my manager and director who have tasked me with the responsibility of implementing the coding and billing for three new Rural Health Clinics. I assist with creating and implementing workflow processes, provide education to coders and complete special projects. I am also responsible for researching, correcting and appealing all accounts receivable claims in the region; this has led to capturing lost revenue. I am adept at balancing multiple tasks while demonstrating top-level organization, problem solving, and communication skills. I have proven to be an integral and dedicated employee maintaining a good working relationship with management and my peers.Strengths include: Outpatient coding. billing and auditing for PCP, Specialty, and Rural Health clinicsKnowledge of medical terminology across a broad range of medical practice areasKnowledge of anatomy, physiology, disease processes.Understanding of Insurances, Payer policies, and Billing Reimbursement Guidelines Use of Athena, Cerner, Ingenious Med, Surgical Notes software Proficient user of G Suite, Word, Excel, and multiple payer websites

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  Medical Billing Specialist

  St Thomas Medical Partners

  Feb 2015 - Present - Sparta, Tennessee

  Presently serve as Team Leader, assist coding manager in working reports and special projects.Assist team members with coding and billing questions. Participating in the implementation of coding and billing procedures and workflows for new Rural Health Clinics in the region. Training of coders for the billing of rural health claims. Experienced in professional coding for PCP and multiple specialty providers, including but not limited to Rural Health, Charity clinics,Graduate Assistant, General Surgeons, Intensivists, OB and GYN, Infectious Disease, Bariatrics and Virtual Visits. Research CPT, ICD-10, HCPCS, Modifiers, CCI Edits and Medically Unlikely Edits to bill claims and to deter and resolve coding and billing errors. Educate clinic representatives in the data entry of claims denied and rejected by payers. Research payer sites for medical policies and billing guidelines. Audit chart documentation to correctly code and bill patient claims. Work Accounts Receivable Reports to resolve claims that have not been processed or have been processed incorrectly.Strengths include: Outpatient coding. billing and auditing for PCP, Specialty, and Rural Health clinicsKnowledge of medical terminology across a broad range of medical practice areasKnowledge of anatomy, physiology, disease processes.Understanding of Insurances, Payer policies, and Billing Reimbursement Guidelines Use of Athena, Cerner, Ingenious Med, Surgical Notes software Proficient user of G Suite, Word, Excel, and multiple payer websites