Assisting in running the largest UK customer - including technical visits, troubleshooting and invoicing.

Responsible for the day to day running of Lander Consultancy - working closely with company MDI organise and oversea all training/coaching in the UK and Internationally Processing all invoices for Lander Consultancy - supplier and customerImplementing procedures/keeping to ISO standardsWorking closely with the MD in creating detailed, accurate proposals for clientsOrganising meetings, scheduling course dates, booking travel and accommodation for trainers and Lander Consultancy MDDrafting and sending Mailers and other Marketing material.Working closely with Head of Design for all Lander Consultancy materials - training packs, PPT slides, handouts, marketing materialLiaising regularly with trainers - regarding design of bespoke course material and making sure this is up to standard and is with our clients in good timeLiaising with clients day to day to organise the incompany training - making sure they are fully up to date and engaged with their training/coaching

Senior Training Coordinator/CMI Admistrator/PA APSCo, Terracotta Court, 167 Tower Bridge Road, London SE1 3LN Responsibilities:• Organising all training for APSCo, in UK, Singapore and Hong Kong. Recruiter and Leadership Training.• Team Leader to Apprentice, delegating work, monitoring performance and assisting with day to day work• Keeping a financial report for department• Processing invoices for the department• Implementing procedures/keeping to ISO standards• Administrator for all CMI documentation and registrations, uploading assessments to the CMI HUB and tracking progress.• PA to Head of Professional Development, organising meetings, calendar management and preparation for meeting or travel.• Drafting Mailers and other Marketing material.• Maintaining stock.Key Achievements • Helping to set up the APSCo Professional Development departments • Branding course material, slides, packs and assessment briefs• Attending a Powerful and Persuasive writing course• Starting a CMI Leadership course as now Team Leader – Nurturing Talent 16th May 2013• Setting up financial summary document from scratch to review budget and profit• Implementing procedures and systems for the division• Completing Marketing Mailers

To maintain high Levels of customer care for a Credit Referencing company, including answering calls and emails from customers querying anything from a credit rating to how to download a report. Setting up the contracts for the Sales team and contacting new customers to check on progress.Placing orders, using the computer system to update customer and company details. Being able to understand accounts and documents filed at Companies House.Assisting in internal and external queries;

To check and obtain references and legal documentation for our clients, check the ability to work of employees. Manage accounts, my main clients where a large Hotel chain and a driving school.To check documentation for CRB checks. Check occupational health documents for fitness to work.Day to day admin including filing etc March 2008 - August 2009The Nationwide Accreditation Bureau, London Bridge - Now dissolved

Assisting with the running of a large X-ray department including CT, A&E X-ray, Inpatient X-ray, Fluoroscopy, Ultrasound and MRI.Cannualting patients for procedures.Preparing for procedures with the correct sterile equipment, writing protocols for these procedures, training other members of staff.Explaining procedures to patients and gaining consent