 Provided comprehensive administrative support to the Chief Information Officer & Vice President Served as the front face of the NG CISO Organization for visitors and peers at vendors and Customer Handled highly confidential and critical information with discretion and professionalism. Collected and prepared materials for discussions and meetings involving executive staff and external stakeholders. Prepared presentation materials for Executive Leadership Team (ELT) and customer meetings, ensuring accuracy and professionalism. Established and maintained high-level contacts of a sensitive nature both inside and outside the company. Exercised judgment within defined practices and policies, selecting appropriate methods and techniques for obtaining solutions. Facilitated program meetings, executive meetings, and customer visits, ensuring seamless coordination and execution. Demonstrated a wide and comprehensive understanding of general and specific aspects of the job, applying practical solutions to complex scheduling and logistical problems. Operated independently to meet the requirements of the leadership team, providing expertise to assist other functions within the organization. Organized major events and activities for external Industrial Defense Based Clients, including Tabletop Exercises and Summits Handled financial transactions, resolved expense reports in concur.

 Administrative management for CEO and Chairman of building supply company with 1000+ employees and 17 stores. Responsible for office management, event management, travel and scheduling, processing payments and contracts, invoicing, and expense reconciliation. Responsible for the planning and execution of 1000+ person events, inclusive of securing locations, catering, event themes, budgeting, scheduling, payments and vendor management. Manage project timelines, meeting milestones and goals set out by CEO; including special events and maintenance projects. Foster and maintain a climate of impeccable service and confidentiality for senior executives.

 Administrative support to CEO and C-level executives for chain of 350 convenience stores across 6 Western states, inclusive of CEO correspondence, tax filings, property management, event management and travel. Property management responsibilities for 6 company-owned homes; paying all bills, coordinating and managing repairs and maintenance projects, and payment of all taxes. Scheduled, organized and managed all quarterly Board meetings; preparing agendas, catering, and taking meeting minutes. Manage email, phones and in-person correspondence and relationships with high-profile politicians and business leaders, ensuring that clients and guests receive exceptional service. Manage travel for CEO and senior leaders, handling the schedule and coordination of a small fleet of private jets own by company. Handle all billing and payments for CEO including paying property taxes for homes, donations, franchise payments, and banking reconciliation.

 Provide administrative support to CEO of international B2B / B2C online florist operating in the US and Ecuador; executive correspondence, scheduling, and providing logistical support for suppliers, customers and internal fulfilment teams. Create Powerpoint CEO reports and presentations, and handle all written correspondence on behalf of the CEO. Track vendor work and payments, ensuring that all work is completed, billed and paid according to agreements.

 Provided administrative support to the Print Solutions and Marketing teams, coordinating international travel, logistics, and meeting management. Ordered and tracked the delivery of all materials related to QA print management, ensuring that all items were received, logged in and paid for. High-volume international end-to-end travel arrangements for 35 managers. Meeting management inclusive of scheduling and providing meeting minutes.

 Administrative support to the Deputy Undersecretary for Cybersecurity with Top Secret SCI clearance. Ensured compliance through proper documentation and storage of all correspondence and documents. Managed official correspondence for Undersecretary, and prepared materials and documents for daily briefings and meetings. Screened and vetted Subject Matter Experts on Cybersecurity to ensure presentations were accurate and relevant prior to meeting with leadership and Undersecretary. Acted as point-person between leading private companies – Lockheed Martin, Northrop Grumman, Google, Twitter and Facebook – and internal cybersecurity experts in order to facilitate understanding and solutions to security threats.

 Administered the USCIS Service Desk and Field Support contracts valued at over $300M; logistics and support for the USCIS Office of Information Technology, IT Governance, and internal controls. Managed 150+ contractors for IT services, ensuring that work was completed according to agreed-upon standards, and was properly billed. Processed weekly travel and overtime requests, evaluating contract scope, budget, and adherence with Federal Joint Travel Regulations. Distributed weekly statistical reports detailing DHS policies and procedures, and contributed to special projects including contract modification booklet updates, emergency contact lists and contract documents.

Temporary Legal Secretary:Supported the Attorney-in-Charge of European Affairs in handling 660 active and open civil cases• Implemented a new filing system for Department of Justice that increased office efficiency by 100%• Liaised with Washington and European attorneys on accounts payable of attorney bills• Designed accounting system to track and record the status of defaulted student loans• Facilitated the Department of Justice through leading and implementing a new filing system, which resulted in simplifying an outdated complex filing system and increasing office efficiency by 100%. • Established accounts payable of attorney bills and liaised with the Washington and European Attorneys regarding the status of payment• Formulated bi-monthly attendance reports in a timely manner, as well as designed a new and accurate accounting system to track and record the payment and financial status of defaulted student loansDeputy Community Liaison Officer • Planned and scheduled 12-month cultural calendar for 1,000+ embassy staff and community• Developed social, community and holiday events, including shared child care opportunities • Compiled and distributed information on education, daycare, and events to embassy families• Maintained a new arrival database for 600+ new arrivals annually and oriented new employees• Liaised with social secretary to the Ambassador to the Court of St. James to plan and execute successful and entertaining holiday events for Embassy families• Researched, wrote, edited, and published articles on local London-England events and happenings for bi-monthly Embassy newsletter on weekly basis• Developed and distributed information for families, regarding schools, daycare, local services, and organizations, which led to successful placement within the Embassy community

Program Analyst Aug 2003 – Jun 2006Distributed monthly COGNOS Statistical Reports detailing (arrests, seizures, indictments and convictions) for all program areas within the Office of Investigations for Immigration and Customs Enforcement (ICE). Generated National Law Enforcement Performance Reports that detailed all statistical data used by ICE. Prepared charts for 26 Special Agent in Charge Law Enforcement offices throughout the US. Developed PowerPoint presentations for the Director of the Office of Investigations requiring extensive research in all program areas of Immigration and Customs Enforcement. Improved office efficiency via updated work breakdown structures, project plans, schedules, task lists and other associated items necessary for supporting I/T infrastructure for the Chief Information Officer. Executive AssistantProvided complex and vital administrative assistance to the Chief Information Officer (CIO) of Immigration and Customs Enforcement supporting an organization with over 270 personnel and a budget in excess of $300M. Maintained calendars of activities; meetings for the CIO/Deputy CIO. ; Planned, scheduled and coordinated conferences and special events, lunches, and off-site meetings with other organizations. Controlled travel arrangements. Prepared minutes of meetings and tracked action items Screened, fielded and prioritized inbound communications for over 100 requests for information on a daily basis via telephone, mail and e-mail to resolve critical issues in a timely manner. Liaised with senior government executives internally and externally, and coordinated office coverage. Effectively planned all major events, off-site meetings within the organization. Generated formal correspondence and resolved customer complaints in a timely manner to everyone’s general satisfaction. Calculated and prepared financial data for the CIO and Deputy CIO.