Suzanne Strickland Email and Phone Number

Managed all aspects of Human Resources (250+ employees). Advised and coached leadership on human resources issues to support objectives of the business in a challenging environment.Successful in creating and sustaining a positive relationship earning the trust and respect of leadership and employees.Designed, negotiated, managed and ensured compliance for all company benefits, including a cash balance pension plan (from an open ongoing pension plan through closing and freezing of the plan) and a 401(k) including implementation of a safe harbor match. Managed, designed and implemented performance management system and skill assessment tools consistent with company objectives. Responsible for employment process from recruitment through employment offer as well as maintaining adequate staffing at all levels in a volatile industry. Developed new hire orientation. Communicated within the organization and promoted employee understanding of programs, policies and objectives along with developing positive employee morale. Responsible to lead, approve and ensure compliance for the company's AAP plans. Investigated and responded to EEOC claims with favorable resolution. Managed and resolved conflict with management and employees on issues ranging from disciplinary action to termination of employment. Compensation administration including wage and salary programs to provide competitive cost effective compensation plans by collecting and analyzing survey data to support changes in policy, practice and rates of pay for all personnel levels. Managed and administered all leave-of-absence programs. Developed, managed and administered both the Non-FAA and FAA Drug & Alcohol Awareness Program and functioned as the company's DER.

Conflict resolution and adviser to both management and employees up to and including termination.Trained in Dispute Resolution process and performed as a mediator. Maintained positive working relationship across organization and union free status. Designed, implemented and interpreted company policies and procedures. Advised employees on complex benefit issues. Participated in creating and setting up Employee Service Centers located throughout the Mesa site. Administered all company benefits including health, life, disability, pension and savings. Developed and conducted new hire orientation. Acted as an employee advocate.