Suzanne Tran Email & Phone Number

Supervise and manage administrative staff (including remote staff), manage HR tasks, IT troubleshooting, vendor management, benefits renewal and administration, process payroll, yearly budgeting, process monthly bills and A/R and A/P, coordinate responses to RFPs. Member of firm Executive Committee.Special Projects include: managing office move of 18 employees

Supervised administrative staff, managed HR tasks including onboarding, training, and tracking of payroll timesheets. Devised and implemented case closure and destruction checklists. Vendor management and benefits renewal.

As the office administrator my responsibilities included supervising administrative staff, managing HR tasks including onboarding, training, and payroll; managing and tracking firm accounts, vendors, and bills as well as providing seamless daily operations support of facilities and equipment including maintenance and office purchases, and technology troubleshooting. I also ensured our firm was in compliance with various HR and governmental rules and procedures. On occasion I dabbled in event management and coordination.

I generated and processed jury summons for seven district court locations, monitored district court jury email, phone line, and mail for all locations, prepared juror count reports regarding walk-ins, surplus jurors and return rates. I also prepared and processed juror and witness costbills. I was involved in process mapping for a new case management system and jury summonses to reduce vendor costs for the Court.

As a legal assistant I was responsible for drafting legal correspondence and legal documents for attorney review, as well as proof-reading and editing attorney work product. I coordinated court filings of pleadings as well as assisted in managing all aspects of cases.

As the billing coordinator: I was responsible for generating, editing, and remitting client bills in a timely manner. I handled billing issues as they arose and resolved any billing problems with clients in a prompt and courteous manner.As the marketing coordinator: I worked with seven attorneys to create and implement marketing plans to increase clients, profit, and visibility for the firm.As the receptionist: I was responsible for day-to-day tasks such as screening phone calls, setting up for meetings, managing the office calendar, processing and routing mail, as well as assisting staff and attorneys on various projects.