Hr Manager, Food Retail
Business partner to 4 Operations Managers and 60 Store Managers across the North West, coaching and influencing them through 121 meetings to achieve business targets and the people plan.* Delivered managing people upskilling workshops Managers enabling Managers to face into performance and conduct issues. * Provide employee relations advice and guidance on handling more complex HR issues effectively, minimising business risk whilst driving a reduction in the escalation of issues. * Support change management including new store builds, store acquisitions, disposals, restructures and closures. * Created a focus on talent through developing an area talent and succession plan with Operations, which informed the district plan, to devise annual resourcing plans, create a focus on internal talent through effective personal development plans to strategically drive district performance. * Engaged with Operations to select high calibre Co-operative Way management trainees, supporting and reviewing progress and giving timely feedback to ensure the high levels of performance are achieved. * Drive performance culture through engaging with Operations to objectively measure Store Manager calibre and coaching them to engage in honest conversations. * Coached line Managers to effectively manage underperformance through implementing and monitoring performance improvement plans resulting in a rapid reduction in underperformance. * Delivered the introduction of consistent store structures across the Food estate within targets. * Supported Operations to embed Right for Us, coaching Managers with the culture change piece to achieve appropriate availability and flexibility from employees. * Facilitated management module training such as coaching skills, people, win win and self management. * Took responsibility for and delivered the Food business Annual Salary Review process within challenging timescales 3 years running so that business goals were met.
