Suzanne Webster Email & Phone Number

Avon, Ct

Avon, Connecticut

Planed, developed and implemented facility marketing plan. Served as community liaison between the facility and local groups, agencies and referral sources. Coordinated admission activities and documentation with all departments in accordance with state and federal regulations while maintaining budgeted census mix.

Canton, Ct

Conceived and founded grassroots service organization focused on providing assistance to individuals unable to benefit from existing community resources and aid. Organization has grown to include eight volunteers who have served over twenty individuals and families. Donors and volunteers identified for future giving opportunities.

Occupancy and revenue focused.Impacted budgeted census for the community;Maintained relationships in collaboration with Executive Director and Community Outreach Director with hospitals, skilled nursing facilities, physicians, civic organizations and other marketing and referral sources.

West Hartford, Ct

Reporting directly to the Interim Vice Present of Institutional Advancement, responsibilities include: identifying prospect's giving interests and connecting these interests to organizational needs; developing persuasive materials that support institutional priorities and aligns with prospect values; generating proposals such as Bequests, Endowed Scholarships and Charitable Gift Annuities; supporting gift officers to achieve objectives by anticipating prospect meeting focus.

West Hartford, Ct

Actively supports the Dean in aspects of school administration, enrollment growth and curriculum development. Implements web-based interactivities such as Facebook creating student oriented outreach. Creates persuasive presentations that recommend strategies for acquiring donations from the private sector. Develops SHNS presentations for Admissions Open House events focused on enhancing enrollment.

Canton, Ct

Working approximately 25 hours per week:Grew special corporate revenues 101% and wholesale business revenues 81% via web-based market strategies

Managed business development and account relationships in New England and Eastern Canada. Planned and implemented effective growth strategies involving both internal and external customer groups; built and maintained opportunities that generated $8.7m in new revenue. Proactively marketed to over 300 customers in various stages of strategic development, growing market share Awarded Revenue Generator of the Year, 2006 - exceeded revenue goal 106% by securing business during non-peak seasonProvided solution-based tools that helped customers meet contracted commitments; secured bids and educated clients which increasing loyalty and repeat business Lead, co-facilitated and co-designed 2007 and 2008 “Town Hall” meeting which improved productivity and collaboration between departments and stakeholdersRoutinely met and/or exceeded revenue, account presentation and education goal

Hartford, Connecticut Area

Lead sales teams for five Marriott hotels in greater Hartford area. Met sales team’s combined goal of $5.5m impacting businesses overall target performance of $37m Educated sales organization on new strategy resulting in increased sales revenue Established sales goals, set strategy, evaluated team performance and reported results to leadershipHired sales associates, provided ongoing sales and account management training, monitored performanceInfluenced marketing strategies of regional marketing team

New England

Represented all Marriott branded products world-wide.Managed National Accounts: United Technologies, CIGNA Corporation, Eastman Kodak, Asea Brown Boveri, and Westinghouse – representing $14m in business travel revenue Developed and implemented business plans focused on increasing employee compliance to corporate travel program, meeting company cost reduction goals and increasing Marriott revenue/market share objectivesTrained and mentored Marriott’s National Account Organization in Account Relationship ManagementPresented at associate training events – Global Team Meeting, North East Business Travel Sales Manager Forums

Darien, Ct

Represented all Marriott branded lodging products world-wide.Developed relationships with Marriott’s highest revenue generating national clients. Negotiated “First Choice” agreements with PepsiCo and Eastman Kodak resulting in: End-user marketing campaigns reaching 10,000+ target audience Increased 31-35% and 17-22% Marriott revenue share growth (’92-’96)Obtained and maintained confidential lodging credit card data from all five accounts in order to produce quarterly competitive market share reportsImplemented education programs reaching over 200+ key buying influencersSecured participation, organized and managed national account team efforts resulting in exceeding incremental revenue targets by 278%

Greenwich, Ct

Represented Courtyard brand lodging to corporations and key travel vendors

Greenwich, Ct

Managed sales team responsible for 13 hotels in the greater New England area. Successful efforts include pre-opening sales for three acquisition hotels and two "new builds." Hired, trained and managed sales associates.