Astute and dynamic change catalyst operating within the insurance claims sector - focussed on delivering exceptional results for all stakeholders; making a career out of challenging the 'status quo'​. Seeking out commercial opportunities to deliver growth by doing things differently. Client centric, cost conscious, service driven - infectiously enthusiastic!! I am an active listener, pro-active and keen to act swiftly where there are opportunities.Key skills:** Delivering change & transformation** Strategic business development ** Design and launch of new services** Motivating senior teams** Procurement & supply chain management (motor, buildings and contents claims categories)** Cross category 'cost down' procurement; ** Post M&A integration, VC environments ** Developing complex outsource contracts** Overseeing end to end tender processesIndustry Awards:** Shortlisted for the inaugural Women in Insurance awards in the Digital Champion category 2019** Award winning service development, Validation Services, Claims Service Solution of the Year, Insurance Times Claims Excellence Awards 2019** Award winning service development, Validation Services, UK Customer Service Excellence Awards, Best New Business Initiative 2019** Award winning business transformation activity, successful introduction of new services (Insurance Times, Outstanding TP Claims Team of the Year 2015)** Award winning Fleet Management expertise - cost, safety and environmental focus (Fleet News, Fleet of the Year 2010)